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Scott S.

Transformative Chief Revenue Officer Driving Exponential Growth in BPO and AI Markets

As a Chief Revenue Officer, I excel in crafting and implementing go-to-market strategies that not only meet but surpass revenue and EBITDA targets within technology services, BPO, and AI sectors. My forte lies in propelling teams towards unparalleled performance levels, unlocking market potential, and maximizing customer value through innovative product solutions and strategic organizational capabilities. My approach intertwines technical insight, strategy, and a relentless focus on client needs, all powered by emotional intelligence and a deep financial understanding. My track record? Spearheading sales organizations to achieve double- and triple-digit growth, crafting high-value C-level relationships, and turning around underperforming sales teams to secure significant revenue and profitability gains.
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Scott S.

Experience

Jan 2023 — Present
HGS - Hinduja Global Solutions

HGS - Hinduja Global Solutions

Chief Revenue Officer (CRO)

HGS is a global leader in digital transformation and business process management. They focus on customer experiences, back-office processing, contact centers, and HR solutions.

  • Restructured go-to-market strategy, strengthened sales leadership, and seamlessly integrated two acquisitions, resulting in organizational cohesion and competitive advantage.
  • Achieved year-over-year revenue growth across key customer segments, demonstrating effective sales strategies and customer engagement techniques.
  • Increased EBITDA, enhancing financial sustainability and operational efficiency within the company.
  • Secured high-value partnerships and added high marquee total contract value (TCV) logos, contributing to substantial brand recognition and revenue growth.
Jan 2021 — Jan 2023
DXC Technology

DXC Technology

Vice President America's Sales - Financial Services | Insurance

DXC Technology provides IT services and solutions to help businesses manage their critical systems, modernize IT infrastructures, and ensure cloud security.

  • Successfully grew total contract value and doubled the sales pipeline, significantly increasing company revenue potential.
  • Implemented a global offering and partnership alliance sales model, improving market reach and strategic collaborations.
  • Increased operating profit by optimizing internal processes, aligning offerings, and focusing on high-value client solutions.
  • Developed high-value new offerings, generating incremental total contract value (TCV) and positioning the company as a leader in innovation.
Jan 2019 — Jan 2021
IBM

IBM

Senior Director, Services and Software - Financial | Healthcare | Federal

IBM is a leading provider of hybrid cloud, AI, and consulting services, helping clients use insights from data to gain a competitive edge.

  • Led integration and accelerated growth of Red Hat software, enhancing product offerings and strengthening IBM's position in the open-source market.
  • Closed billions in total contract value, surpassing sales targets and underscoring excellence in negotiation and deal management.
  • Optimized organizational design to improve sales pipeline management, resulting in faster client Time to Value delivery.
  • Recruited and led a high-performing team, driving cross-industry transformation deals focused on cloud, AI, and analytics.
Jan 2017 — Jan 2019
Amazon Web Services (AWS)

Amazon Web Services (AWS)

Director of Client Acquisition and Engagement - Northeast Region Financial Services

Amazon Web Services (AWS) offers on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis.

  • Over-achieved financial services and insurance (FSI) and Northeast region year-over-year revenue growth targets, reinforcing AWS's market leadership.
  • Pioneered a targeted pursuit strategy for key accounts, enhancing client relations and tailored service offerings.
  • Implemented structured sales discipline and tracking metrics, which improved sales team efficiency and performance.
  • Advanced cloud adoption and market share through innovative private pricing structures and client-specific agreements.
Jan 2013 — Jan 2017
IBM

IBM

Director of Strategic Sales

  • Closed billions in new business through strategic sales initiatives, significantly boosting company revenue.
  • Led a high-performance sales team targeting Fortune 100 accounts, fostering a competitive edge in the industry.
  • Innovated cross-industry sales model to improve resource utilization and client engagement.
  • Established and maintained executive-level relationships, ensuring strategic alignment and partnership success.
Jan 2005 — Jan 2013
Dell

Dell

Director of Global Services Sales

Dell Technologies provides essential infrastructure for digital transformation and IT solutions, driving human progress through technology.

Jan 2002 — Jan 2005
Dell

Dell

Manager, Global Managed Services Delivery

Jan 2000 — Jan 2002
Dell

Dell

Global Pricing Manager

Jan 1996 — Jan 2000
Lafarge

Lafarge

Controller, Eastern US Region

Holcim is a leader in building materials and solutions that drive sustainable construction across infrastructure and industries globally.