Subhadra D.

Experience

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  Klaviyo

  Director, People Science

  Jul 2024 - Present

  Klaviyo is the only CRM built for B2C Brands, integrating marketing automation, analytics, and customer service with AI insights.

  • Building people analytics strategy and function setup along with leading performance management design
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  Motive

  Director, People Science - People Analytics & Talent Management

  Jan 2022 - Jul 2023

  Motive specializes in fleet management technology, offering solutions that leverage AI and hardware to support truck drivers and logistics.

  • Developed and executed a comprehensive strategy and multiyear roadmap for 4 Centers of Excellence, aligning them with business needs.
  • Implemented sustainable, user-focused platforms, including a people data warehouse, employee listening surveys, performance management tools, and a learning management system, with a DEI focus.
  • Launched an integrated employee survey platform providing actionable insights into organizational health, which informed the company's performance philosophy.
  • Built executive, HRBP, and recruiter-facing summarized metrics dashboards, significantly enhancing decision-making processes.
• 

  Stitch Fix

  Director, People Science & Analytics

  May 2018 - Nov 2021

  Stitch Fix is the first fashion retailer to blend expert styling, proprietary technology, and unique product to deliver a shopping experience that is truly personalized.

  • Created and led the development of a global people analytics strategy, integrating various HR systems into a singular people data warehouse, and established a portal for stakeholder-facing visualization metrics.
  • Designed and implemented employee surveying and sentiment analysis strategies, including Covid and work-from-home sentiment surveys, directly influencing company policies during the pandemic.
  • Developed company DEI goals through workforce modeling tools and supported execution of DEI strategies by producing insights decks for senior executives, leading to informed action plans.
  • Conducted research and predictive modeling across the entire employee lifecycle, contributing to the design of talent management and succession planning strategies.
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  Twitter

  Head of People Science & Analytics

  Mar 2014 - May 2018

  Twitter is a global platform for public self-expression and conversation in real time, enabling users worldwide to communicate, share ideas, and discover new information instantly.

  • Co-founded the people analytics team and championed the integration of HR and recruiting metrics, leading to significant business problem solutions.
  • Reduced sales attrition by 20% through comprehensive attrition modeling and competency profiling analysis.
  • Led the redesign of a real-time engagement survey platform using NLP, resulting in enhanced insights and recognition in the Wall Street Journal.
  • Developed a comprehensive performance review process, including quantitative competency modeling, talent profiles, and succession planning, contributing to a strategic shift in performance management approaches.
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  Molina Healthcare

  Talent Development Analyst

  Jul 2013 - Mar 2014

  Molina Healthcare is a FORTUNE 500 company focused exclusively on government-sponsored healthcare programs for qualified families and individuals.

  • Led the design and implementation of company-wide employee engagement survey utilizing Qualtrics, enhancing organizational insight into employee satisfaction and engagement
  • Developed and implemented a performance coaching approach to improve employee development and performance management across the organization
  • Co-led the design of a high-potential talent review program to identify and foster emerging leaders within the company
  • Initiated and managed a comprehensive company-wide recognition program leveraging data analytics for program management and effectiveness evaluation
  • Spearheaded the development of a people analytics framework from scratch, establishing a partnership with IT to build the infrastructure on the Oracle Business Intelligence platform
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  PepsiCo

  Organization & Management Development Analyst

  Jun 2012 - May 2013

  PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world.

  • Designed and implemented organization-wide surveys for employee engagement, expatriate, new hire, exit survey, and personal network analysis, enhancing HR analytics and operational insights.
  • Conducted extensive data analyses linking employee engagement with productivity and various HR and non-HR data, providing actionable insights into employee attitudes and behaviors.
  • Played a key role in high-potential and executive leadership assessment and development, including competency mapping, assessment center coordination, and designing a mentoring program.
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  Human Capital Growth

  Consultant

  Nov 2011 - Feb 2012

  At Human Capital Growth, we design evidence-based talent management solutions, leveraging the science of workplace psychology and organizational behavior to optimize individual, team, and organizational performance globally.

  • Developed a comprehensive e-module on change management as part of a talent management certification program, offering scalable learning solutions to professionals.
  • Contributed to expanding the firm’s educational offerings, directly supporting professional development and certification in the field of talent management.
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  Infosys

  Leadership Development Intern

  Jun 2011 - Aug 2011

  Infosys is a global leader in next-generation digital services and consulting, enabling over 50 countries to navigate their digital transformation.

  • Conducted leadership and mentoring research for Infosys' senior leadership team, providing key insights and recommendations.
  • Led intensive interviews with senior leadership to fuel research projects, leveraging both qualitative and quantitative data analysis.
  • Developed recommendations for enhancing the senior leadership mentoring program based on comprehensive research and data analysis.