Andrew M.

Experience

• 

  Brink Literacy Project

  Product & Technology Officer

  Oct 2024 - Present

  Brink Literacy Project is devoted to ensuring that everyone has the resources to tell their own stories and affect positive change.

  • Established product and technology strategy for Brink, supporting publishing, fundraising, editorial, and retail operations.
  • Designed and launched a custom ecommerce platform for digital publishing, fundraising, and retail, increasing store traffic 3x.
  • Oversee DevOps, infrastructure, deployment pipelines, uptime, and security across multiple production environments.
  • Built and managed design and development for F(r)iction and BrinkLit.org, including custom themes and optimized editorial workflows.
  • Translated organizational priorities into product roadmaps tied to mission outcomes and program impact.
  • Led development of a full design system to unify UX patterns, editorial tooling, and future platform expansion.

• ThirdHome

  Chief Product & Technology Officer

  May 2023 - Oct 2024

  ThirdHome is a company.

  • Consolidated product, development, and analytics strategies to enhance operational efficiency and cross-functional collaboration.
  • Developed and maintained a quantitative business model for strategic planning and KPI management.
  • Created and supported an annual strategic plan, driving over 40% revenue growth through strategic initiatives and product development.
  • Scaled Product and Development teams 3× to support expanded operations and project scopes.
  • Established a VP role for Strategy & Technology to align Sales, Growth, and Development with CRM workflows.
  • Developed and executed a crisis management plan for a major data breach, restoring trust and improving NPS and purchase activity.

• ThirdHome

  Vice President, UX & Product

  Apr 2018 - May 2023

  • Led cross-departmental product team in defining priorities, scope, and design/development tasks.
  • Defined and refined A/B testing and success metrics, producing a $450K revenue uplift in Q3/Q4 2023.
  • Increased YoY revenue by ~15% and improved main user engagement KPIs by 6% MoM through iterative testing.
  • Hired and managed design, UX, and marketing staff and contractors.
  • Created and managed system guidelines covering design, development, and marketing, including a branding bible and content engine.
  • Developed an in-house Node package to standardize CSS, JS, fonts, and HTML across four applications and multiple marketing sites.

• The Agile League

  Partner / Creative Lead

  Dec 2013 - Apr 2018

  The Agile League is a company.

  • Directed the agency’s creative strategy, UX design, and front-end strategy to align with client goals and market trends.
  • Supervised design, UX, and front-end development from planning through MVP to final delivery, meeting deadlines and specifications.
  • Cultivated and strengthened relationships with a varied client base, fostering repeat business and expanded engagement.
  • Managed a team of design, UX, and front-end contractors, emphasizing agile methodologies to improve transparency and adaptability.
  • Championed agile methodologies within the creative process and presented progress in agile feedback cycles to clients.

• Fifth Street Creative

  Freelance Graphic Designer

  Sep 2008 - Dec 2013

  Fifth Street Creative is a company.

  • Created print design, branding assets, website design and development, and custom CMS systems from concept to delivery.
  • Collaborated with development and marketing teams to translate visuals to final print or web iterations while managing multiple project deadlines.
• 

  Colorado State University

  Coordinator of Web Design

  Jan 2008 - Jun 2013

  At Colorado State, there’s this energy we all share—this undeniable excitement for what’s next.

  • Performed design services that upheld and enhanced CSU’s branding and visual standards across 15 departments and event-specific sites.
  • Delivered customized, user-focused CMS and web applications using WordPress, PHP, and AJAX to meet departmental needs.
  • Initiated and directed a web design and development internship program that achieved a 100% job placement rate.
  • Hired, trained, and managed interns, providing mentorship and hands-on training in web design and development.

• Wyoming Tribune Eagle

  Marketing Designer

  Jan 2005 - Jan 2006

  Wyoming News inc. is a company.

  • Designed promotion and marketing materials for Distribution and Customer Service, targeting new subscribers, carrier recruitment/retention, rack cards, and special-insert advertising.