Damon F.

Experience

• Advocara

  President/Co-founder

  Jun 2024 - Present

  Advocara is a mission-driven nonprofit using AI to bring clarity and fairness to medical billing and patient support.

  • Co-founded Advocara with the mission to empower individuals by simplifying the complexity of medical billing using AI technology.
  • Led the development of a free tool that helps patients understand complex medical bills through plain-English explanations.
  • Innovated solutions to connect users with experienced healthcare advocates and resources, significantly improving patient support and outcomes.

• Hypermode

  VP Customer Engineering

  May 2023 - Jul 2024

  Hypermode is the platform for building agentic systems.

  • Led a team to enhance customer relationships by overseeing technical projects from evaluation to implementation.
  • Developed customer-centric strategies that improved satisfaction and engagement through the lifecycle of AI model deployment.
  • Collaborated across teams to ensure the smooth delivery of AI solutions tailored to client needs.
• 

  Dgraph Labs

  VP Customer Engineering

  May 2023 - Mar 2024

  Dgraph Labs develops high-performance graph database solutions.

  • Enhanced customer support and solutions by leading a team focused on delivering tailored database prototypes and advice.
  • Implemented strategies that improved customer satisfaction and drove product adoption among key clients.
• 

  Dgraph Labs

  Head of Solutions

  Sep 2022 - May 2023
• 

  GridGain Systems

  Director, Strategic Alliances (GTM)

  May 2022 - Aug 2022

  GridGain provides in-memory computing solutions for digital enterprises.

• 

  MarkLogic

  Senior Director, Solutions Engineering (& Distinguished Engineer)

  Dec 2017 - May 2022

  MarkLogic provides a powerful data platform for data integration, AI insights, semantic and ontology-based knowledge management.

  • Defined and incubated the MarkLogic Data Hub product line (pharma hub, Medicaid hub, general hub)
  • Led the Healthcare.gov get-well effort for the main data component
  • Established a dedicated Medicaid line of business, capturing almost half of early data integration contracts across multiple states
• 

  MarkLogic

  Solutions Director

  Jun 2008 - Jan 2018
• 

  MarkLogic

  Technical Manager

  Jan 2008 - Dec 2014
• 

  FGM

  Chief Architect

  Oct 2005 - Jun 2008

  Novetta, formerly FGM, Inc., provides data-driven intelligence and advanced analytics solutions.

  • Architected and led the development of scalable analytics solutions to meet the needs of federal and commercial clients.
  • Pioneered the integration of machine learning and big data analytics to enhance mission-critical operations for defense and intelligence sectors.
  • Directed teams in implementing cybersecurity and cloud engineering initiatives, increasing system reliability and performance.

• LineSider

  Development Manager

  Sep 2003 - Jul 2005

  LineSider focuses on network provisioning and management innovation technology.

• TotalClarity

  Chief Architect

  Feb 2002 - Jan 2003

  TotalClarity specializes in developing efficient algorithms to process and analyze financial texts.

  • Co-founded and led TotalClarity as Chief Architect, developing scalable algorithms for financial text analysis.
  • Achieved significant performance improvements in text processing using Java for sparse-vector similarity operations.
  • Drove the overall technological vision and managed the team responsible for technology operations.

• Verilytics

  Architect

  Jan 2001 - Feb 2002

  Verilytics focuses on advanced analytics solutions and services.