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Jaime M.

Operator who makes businesses faster & cheaper — Founder @ Swift Ops | Automation & Process Intelligence | Salesforce Partner, 3× Certified

I turn loosely defined business problems into executable systems, teams, and measurable results. I step into new domains, clarify the real objective, then design and build the systems, tools, and processes needed to deliver it. My work spans engineering, analytics, automation, and go-to-market operations. I don’t lead with tools — I start with the outcome, then learn and architect the simplest, most repeatable solution to achieve it. Founder of Swift Ops and a Salesforce partner (3× certified). I focus on improving speed, lowering cost, and scaling operational rigor so teams can reliably hit business goals.

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Jaime M.

Work

Experience

Jan 2025 — Present
Swift Ops Solutions

Swift Ops Solutions

Founder, Principal Consultant

Swift Ops Solutions engineers outcomes for small and mid‑size businesses by combining process mining, practical analytics and targeted automation to reveal hidden inefficiencies, prioritize investments, and deliver measurable operational improvements quickly and affordably.

  • Founded and led a results‑first consultancy focused on process mining and practical analytics for SMBs, launching productized RaaS offerings to deliver outcomes in weeks rather than months.
  • Designed and executed diagnostic pipelines that translated raw system logs into process maps, KPI dashboards and prioritized remediation plans for P2P, CRM and ERP workflows.
  • Delivered measurable ROI use cases by quantifying time, cost and risk of key process deviations to justify targeted automations and architectural fixes.
  • Built lightweight deployment model (Results as a Service) eliminating long integrations and license overheads—reducing time‑to‑value and adoption friction for resource‑constrained clients.
  • Advised on AI readiness by coupling process diagnostics with data governance recommendations so clients can scale automations and AI features on a reliable foundation.
Sep 2024 — Nov 2024
Kolokium Blockchain Technologies

Kolokium Blockchain Technologies

Business and Technology Consultant

Kolokium Blockchain Technologies helps organisations adopt permissioned blockchain solutions (eg. Hyperledger Fabric) to improve data sharing, traceability and secure collaboration across industrial use cases such as agrifood, supply chain and mobility.

  • Researched blockchain suitability for agrifood clients—assessed financial capacity, management readiness and alignment with value propositions to prioritize pilots.
  • Evaluated permissioned network designs and proposed architecture options (eg. private data collections, multiledger) tailored to regulatory and transparency requirements.
  • Prepared go‑to‑market marketing content for blockchain products, translating technical capabilities into business benefits and adoption pathways.
  • Contributed primary research and analysis feeding into a blockchain‑based master’s dissertation on enterprise adoption models.
  • Helped scope pilots focused on traceability and governance, recommending integration approaches and tokenization opportunities for circular economy use cases.
Aug 2024 — Jan 2025
Outlier

Outlier

AI Language Trainer Consultant

Outlier is an AI platform that integrates expert human input with model training workflows to build and refine generative analytics and language models.

  • Executed RLHF tasks across instruction‑following, safety, truthfulness, coherence and verbosity to improve model alignment and user experience.
  • Generated, compared and rated prompts and model outputs to create high‑quality training datasets and evaluation benchmarks.
  • Performed iterative model interaction tests and error‑mode analysis to identify failure patterns and guide corrective training.
  • Collaborated with cross‑functional teams to document grading rubrics, ensure annotation consistency, and raise issues for model and prompt engineering.
  • Delivered evaluative reports summarizing model performance and recommended tuning priorities for downstream deployment.
Apr 2022 — Jul 2024
Ocean Infinity

Ocean Infinity

Engineering Program Manager & Portfolio Analyst

Ocean Infinity operates large‑scale marine robotic fleets and autonomous surface/subsea vehicles to deliver high‑resolution ocean data, seabed mapping and maritime intelligence with an emphasis on safe, low‑emission operations.

  • Managed cross‑program portfolio analysis and built automated Power BI dashboards to translate project and KPI data into leadership‑grade insights.
  • Tracked and harmonized 600+ JIRA activities across engineering programs to maintain visibility of tasks, risks, resources and schedule variances.
  • Supported certification program management for novel remotely operated 78m vessels—coordinating tasks, budgets and regulatory engagement to pioneer remote‑operations approvals.
  • Designed and enforced a program governance model and gated review process aligning tactical delivery to strategic roadmaps and CAPEX controls.
  • Produced decision packs and scenario analyses to inform exec investment choices and operational trade‑offs for new vehicle releases.
Sep 2020 — Apr 2022
Eaton

Eaton

Engineering Project Manager - IPT Lead

Eaton is a global power management and aerospace systems company providing hydraulic, fuel, oxygen and electrification technologies to improve aircraft performance, safety and operational efficiency.

  • Led integrated project teams following Cobham Mission Systems’ acquisition—managing product development and sustainment streams within Eaton Aerospace.
  • Oversaw engineering IPT activities for fuel and refuelling subsystems, aligning requirements, schedules and supplier deliverables across program lifecycles.
  • Drove cross‑functional coordination for design reviews, risk registers, and configuration control to ensure compliance with aerospace standards.
  • Contributed to business continuity through supply‑chain optimisation and sustainment planning post‑acquisition.
  • Facilitated communication between engineering, operations and commercial teams to maintain delivery performance during organizational transition.
Sep 2020 — Apr 2022
Cobham Mission Systems

Cobham Mission Systems

Engineering Project Manager - IPT Lead

Cobham Mission Systems (now part of Eaton) designs and delivers mission‑critical aerospace products—air‑to‑air refuelling systems, fuel tank inerting, life‑support and space components—for military and commercial aircraft.

  • Cobham was acquired by Eaton. This role is explained in the following entry.
Apr 2019 — Sep 2020
Cobham Mission Systems

Cobham Mission Systems

Product Line Manager

  • Shaped multi-million strategic roadmaps to inform executive decisions, grounded in market, competitive, and business analysis.
  • Built financial models and ROI analysis that drove multi-million investment cases and strategy decisions for private equity.
  • Drove digital transformation by deploying CRM and automating financial tools to enhance executive decision-making
  • Promoted to director level after delivering financial and market assessments that reshaped portfolio strategy.
Sep 2017 — Sep 2019
Cobham Mission Systems

Cobham Mission Systems

Functional Excellence & Future Business Leaders Program

  • Completed the Functional Excellence & Future Business Leaders Program, with rotations in project management, systems engineering and test engineering
  • Delivered initiatives in high-compliance environments while strengthening stakeholder management and cross-functional execution skills, by applying solid aeromechanical engineering principles and systems engineering methodologies
Dec 2015 — May 2016
Bosch

Bosch

Production Engineering Intern

Bosch is a global technology and engineering company delivering products and services across mobility, industrial technology, consumer goods and energy solutions.

  • Completed a six‑month production‑engineering placement focused on maintenance and lifecycle management for injection moulds and cutting dies.
  • Owned preventive maintenance planning for tooling, defined maintenance protocols for newly introduced tools and tracked machine uptime/downtime metrics.
  • Managed spare‑parts procurement, built and maintained tooling inventory records and reduced lead times through improved supplier coordination.
  • Led continuous improvement recommendations from factory floor observations and supported training programs for production staff.
  • Prepared process documentation and presentations to communicate improvement proposals and support implementation.