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Shepherdstown, WV, USA

Joshua K.

Revenue Operations Strategy - CRM Architecture - AI-Augmented Workflows - HubSpot - Salesforce

I'm a revenue operations strategist and founder with 13+ years building GTM systems, CRM architecture, and pipeline infrastructure for scaling businesses.

Most growing companies hit the same wall: the CRM is a mess, marketing and sales are running on separate tracks, the forecast is a guess, and nobody owns the fix. That's where I come in.

Having built and run a CRM consultancy from the ground up, I've personally designed the RevOps infrastructure I now help other companies build. I know what works because I've lived it as an operator, not just an advisor.

The work happens at the strategy and oversight layer - diagnosing broken revenue systems, designing the fix, and making sure execution lands. The focus is always on process clarity: systems that are documented, adopted, and owned by the team long after the engagement ends.

Salesforce and HubSpot are the core toolkit. AI tools - including Claude, ChatGPT, and NotebookLM - get integrated directly into revenue and operational workflows wherever they replace manual work and create real leverage.

The best fit is founders and revenue leaders at scaling SMBs who need senior strategic support without a full-time hire - and who want to leave the engagement with something that actually runs on its own.

Hire Joshua
Joshua K.

Experience

Oct 2017 — Present
Dynamic Specialties Group

Dynamic Specialties Group

Founder & CEO

Dynamic Specialties Group is a veteran-owned boutique Salesforce and HubSpot consulting firm based in Northern Virginia. We help small and mid-sized businesses, nonprofit associations, and federal agencies streamline their operations, improve visibility, and scale with confidence, starting with their CRM. Our team specializes in untangling broken or underutilized Salesforce orgs, designing scalable new implementations, and supporting clients with monthly admin and optimization services. Whether you’re growing fast and “figuring it out,” or looking to finally integrate sales, marketing, and finance, we meet you where you are. We combine proven enterprise tools (Salesforce, HubSpot, Formstack, QuickBooks) with a human-focused delivery style grounded in clarity, simplicity, and adaptability. “It is not what we do, but the manner in which we do it.” —Oral teachings of the Ittō Tenshin-ryū We live by that philosophy.

  • Championed a harmonious professional environment focused on mutual value creation and work-life balance.
  • Expanded services from specialized IV&V to full-service Salesforce and HubSpot solutions.
  • Implemented a flexible staffing model using both W2 employees and 1099 contractors.
  • Achieved GSA MAS award and partnered with a top Salesforce Partner.
  • Developed a marketing strategy centered on managed services for lasting client support.
Nov 2019 — Jul 2020
Fonteva

Fonteva

Salesforce Consultant

Fonteva is a brand that specializes in building innovative apps on Salesforce, providing a wide range of products and solutions to meet various business needs. Their offerings include membership management, event management, payment processing, eCommerce solutions, community engagement tools, and a mobile app marketplace. Fonteva caters to different roles within organizations, such as association executives, event managers, membership managers, marketing managers, Salesforce admins, and Salesforce consultants. They serve various industries, including trade associations, professional societies, association management companies, and customer user groups. Fonteva's advantage lies in their customer-centric approach, backed by customer case studies and favorable reviews. They also offer extensive resources, such as webinars, demos, and conferences, as well as support services for implementation and training. Fonteva takes pride in being an ASAE Corporate Sponsor.

  • Specialized in leveraging Salesforce and Fonteva app for digital transformation.
  • Architected and implemented Salesforce solutions for enhanced member engagement.
  • Streamlined operations and catalyzed growth for large international associations.
Mar 2019 — Nov 2019
Capgemini

Capgemini

Independent Validation & Verification Senior Engineer & QA Lead

Capgemini is a multinational professional services and consulting company based in France. Founded in 1967 by Serge Kampf in Grenoble, it has its headquarters in Paris, France. Capgemini operates in the fields of consulting, technology services, and digital transformation. The company is a global leader in providing consulting, technology, and outsourcing services. Capgemini offers a wide range of products and services to its clients. Its core services include application development and management, infrastructure services, business process outsourcing, and digital transformation. The company also provides consulting services in various industries such as financial services, retail and consumer goods, telecommunications, and manufacturing. With a presence in over 50 countries, Capgemini has established a global footprint. The company has subsidiaries and joint ventures in various countries, including Sogeti in the Netherlands, IGATE in the United States, and Altran in France. Capgemini has also formed strategic partnerships with technology companies such as Microsoft and Oracle to provide enhanced services to its clients. In terms of market position, Capgemini is a leader in the consulting and IT services industry. It consistently ranks among the top global IT service providers. The company has a strong presence in Europe and North America, but it has been expanding its operations in emerging markets such as India and Brazil. Capgemini has achieved numerous significant milestones throughout its history. In 2000, it acquired Ernst & Young Consulting, which helped the company establish a strong consulting division. In recent years, Capgemini has focused on digital transformation, leveraging emerging technologies such as cloud computing, artificial intelligence, and automation. As of the latest available information, Capgemini continues to evolve and adapt to the changing market landscape. The company has been growing its digital transformation services and investing in research and development. Capgemini aims to further strengthen its position as a global leader in consulting and technology services, helping clients navigate the digital age. In conclusion, Capgemini is a French multinational company that offers consulting, technology services, and digital transformation solutions. With its extensive range of services and global presence, the company has established itself as a leading player in the IT services industry. Capgemini's continuous innovation and commitment to digital transformation contribute to its growth and success in the market.

  • Provided Test Engineer services for USDA Farmers.gov project.
  • Wrote test scripts and conducted manual & automation testing.
  • Automated $100,000's in manual tasks using Microsoft VBA.
Sep 2018 — Mar 2019
Capgemini

Capgemini

Salesforce Administrator & Business Analyst

  • Implemented a custom Salesforce solution for the FDA Office of Combination Products.
  • Facilitated routing and approval of Combination Product applications.
  • Enhanced treatment modalities for new treatment applications.
May 2018 — Nov 2019
Capgemini

Capgemini

Senior Consultant

May 2018 — Sep 2018
Capgemini

Capgemini

Software Testing Specialist

  • Provided QA and manual testing for DHS U.S. Citizenship and Immigration Services.
  • Part of a large, multi-company software development team using SAFe.
  • Ensured quality assurance in a complex software development environment.
Jan 2016 — Sep 2017

YourMethod

Founding Member

YourMethod is a company.

  • Established the Association for First Sterling Holdings.
  • Contributed to the foundational strategies and operations.
Apr 2015 — Sep 2017

First Sterling Holdings, LLC

Founding Partner

First Sterling Holdings, LLC is a company.

  • Served as Chief Brand Officer, focusing on brand genesis and market positioning.
  • Developed financial frameworks and marketing strategies for multi-state expansion.
  • Pioneered a Captive insurance model for self-defense insurance offerings.
  • Mobilized 75% of the requisite capital for operational launch.
Oct 2014 — Sep 2017

Mission: Entrepreneur

Chair of the Member Board

Jul 2013 — Sep 2013

Pentagon Force Protection Agency

Quality Assurance Team Lead

Pentagon Force Protection Agency is a company.

  • Applied QA testing methodologies to physical security projects.
  • Decreased the number of bugs reaching production.
Jan 2013 — Dec 2013

"The Creature"

Co-producer

"The Creature" is a company.

  • Co-produced "The Creature," a short film for film festivals.
  • Supported the creative vision of a childhood friend.
Oct 2012 — Sep 2017

Karrasch Enterprises, LLC

Founder & CEO

Karrasch Enterprises, LLC is a company.

  • Established a first-of-its-kind retail operation, likened to the "Starbucks" of its niche.
  • Led multi-channel expansion strategy integrating e-commerce and brick-and-mortar.
  • Developed proprietary technology solutions for operational excellence.
  • Initiated comprehensive training programs for staff and community safety.
  • Focused on innovation, leadership excellence, and community impact.
Feb 2012 — Jul 2013

Pentagon Force Protection Agency

Counterintelligence Agent

  • Provided Counterintelligence support to Pentagon tenants.
  • Liaised with FBI for counterintelligence education resources.
  • Founded the “Pentagon Counterintelligence Breakfast” for collaboration.
  • Familiar with SIPR & JWICS based counterintelligence databases.
Sep 2009 — Feb 2012

Pentagon Force Protection Agency

Special Projects Manager

  • Managed special projects addressing challenges at the Director of Security Services desk.
  • Focused on Access Control, Mail Screening, and Red Team events.
  • Employed an Agile-esque approach to short-term projects.
Apr 2009 — Sep 2009

Open Country Builders

Lead Carpenter

Open Country Builders is a company.

  • Provided project management services for a small residential construction company.
  • Implemented a metrics tracking system for accurate job bidding.
  • Specialized in trim carpentry and design-build with 15 years of experience.
Sep 2007 — Apr 2009
University of California, Santa Cruz

University of California, Santa Cruz

Founder & Program Coordinator, Veterans Education Team Support

UC Santa Cruz is a global, public research university that strives for excellence at the intersection of innovation and justice. With over 19,000 students, 73 undergraduate majors, and 66 graduate programs, UC Santa Cruz makes a significant impact on academia and society as a whole. The university's faculty and students have gained national and international recognition for their exceptional research and teaching. Led by Chancellor Cynthia Larive, UCSC is dedicated to promoting student success, inclusion, and equity throughout its campus community. The university's unique identity is embodied by the Banana Slug, the official campus mascot since 1986. UC Santa Cruz is known for its distinctive combination of a small, liberal arts college atmosphere with the depth and rigor of a major research institution. The campus is divided into different residential learning colleges, each providing academic support and vibrant events that enrich students' intellectual and social experiences. UC Santa Cruz encourages the support of private gifts to enhance student success and offers various crowdfunding projects to contribute to their initiatives. By choosing UC Santa Cruz, you'll become a part of a remarkable university committed to transforming lives and creating a better future.

  • Implemented a peer mentoring program for military veterans at UCSC.
  • Created networks of resources to assist veterans during university studies.
  • Raised $120,000 in program funding through grants and donations.
Sep 2007 — Apr 2009

Student Veterans of America at UCSC

Founder & President

Student Veterans of America at UCSC is a company.

  • Created an organization for student veterans at UCSC.
  • Provided a community of support for veterans transitioning to academia.
Aug 2007 — Apr 2009
American Medical Response

American Medical Response

Paramedic

American Medical Response, America’s leading provider of medical transportation, has a single mission: making a difference by caring for people in need. AMR solutions include 911 emergency, interfacility transportation, event medical, advanced & basic life support transports and federal disaster response. AMR is a part of the Global Medical Response family. With nearly 34,000 team members, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services in the United States, the District of Columbia and around the world. GMR was formed by combining the industry leaders in air and ground emergency medical services. Each of our companies have long histories of proudly serving the communities where we live: American Medical Response (AMR), Air Evac Lifeteam, REACH Air Medical Services, Med-Trans Corporation, AirMed International and Guardian Flight. Together, with our GMR family, we are providing care to the world at a moment’s notice.

  • Employed problem-solving skills to treat critical medical conditions.
  • Resolved traumatic injuries in austere and chaotic environments.
Jan 2007 — Aug 2007

TLC Medical Transport

Paramedic

TLC Medical Transport is a company.

  • Employed problem-solving skills to treat critical medical conditions.
  • Resolved traumatic injuries in austere and chaotic environments.
Aug 2006 — Jan 2007
US Navy

US Navy

Senior Corpsman - Urgent Care Clinic

The U.S. Navy, a branch of the United States Armed Forces, is the naval warfare service branch of the United States. Established on 13 October 1775, the U.S. Navy traces its origins to the Continental Navy, which was created during the American Revolutionary War. The headquarters of the U.S. Navy is located at the Pentagon in Arlington, Virginia. The U.S. Navy offers a wide range of products and services related to naval warfare. Its primary mission is to maintain, train, and equip combat-ready naval forces that are capable of winning wars, deterring aggression, and maintaining freedom of the seas. The U.S. Navy operates globally and has a significant presence in all major bodies of water, including the Atlantic, Pacific, Indian, and Arctic Oceans, as well as the Mediterranean and Arabian Seas. The U.S. Navy operates several noteworthy subsidiaries, joint ventures, and partnerships. It frequently collaborates with other branches of the U.S. Armed Forces, such as the U.S. Marine Corps, in joint operations. Additionally, the U.S. Navy participates in various international military exercises and operations, contributing to global peace and security. The U.S. Navy also closely works with NATO and other allied countries to conduct joint exercises and operations. In terms of market position, the U.S. Navy is one of the most powerful and technologically advanced naval forces in the world. It operates a vast fleet of ships, including aircraft carriers, submarines, destroyers, and cruisers. With over 330,000 active-duty personnel and around 100,000 reserve personnel, the U.S. Navy is the largest navy in the world. Its global sales predominantly involve military operations, equipment, and training services to allied nations. The U.S. Navy has achieved numerous major events and achievements throughout its history. One of its notable achievements was the successful execution of the D-Day invasion during World War II, which played a significant role in the Allied victory. In recent years, the U.S. Navy has focused on modernization and technological advancements, particularly in areas such as unmanned systems, cyber warfare, and renewable energy sources. As of the latest updates, the U.S. Navy continues to be a critical component of the United States' national defense strategy. It maintains a strong presence globally, with ongoing operations and exercises to ensure maritime security and protect national interests. The U.S. Navy remains committed to advancing its capabilities, responding to emerging threats, and promoting international cooperation through various engagements and partnerships.

  • Advised on personnel and supply issues in an urgent care clinic.
  • Trained medical staff in superior patient care.
  • Honorably discharged after service completion.
Feb 2006 — Aug 2006
US Navy

US Navy

Leading Petty Officer - Troop Medical Clinic Camp Victory Kuwait

  • Supervised 7 junior Hospital Corpsman in a medical facility.
  • Developed a cervical spine injury first aid training program.
  • Redeployed $200K worth of supply inventory to operational theaters.
Jul 2004 — Feb 2006
US Navy

US Navy

Wellness Center Leading Petty Officer

  • Directed operations of a wellness center providing health information.
  • Supervised staff in health and wellness education programs.
  • Developed a holistic treatment program for PTSD victims.
Jul 2003 — Jul 2004
US Navy

US Navy

NREMT-B Program Administrator & Lead Instructor

  • Administered and instructed trauma courses to medical personnel.
  • Increased pass rate for EMT Basic course from 70% to 92%.
Mar 2003 — Jan 2006

Kern Ambulance

Paramedic

Kern Ambulance is a company.

  • Employed problem-solving skills to treat critical medical conditions.
  • Resolved traumatic injuries in austere and chaotic environments.
  • Delivered a baby for the first time.
Jan 2002 — Jul 2003
US Navy

US Navy

Hospital Corpsman

  • Provided routine, urgent, and emergent medical care at Naval Hospital Lemoore.
  • Developed assessment, diagnostic, and treatment skills in an apprenticeship setting.
  • Sought for expertise in prehospital emergency medicine.
Aug 1999 — Jan 2002

Priority One Emergency Medical Services

Paramedic

Priority One Emergency Medical Services is a company.

  • Employed problem-solving skills to treat critical medical conditions.
  • Resolved traumatic injuries in austere and chaotic environments.