Jenna Mulrenan

Fractional Head of Product (ex-Airbnb) | Coach | Advisor

I am passionate about user-centered design. My expertise is in automation and scaling both from 0 to 1 and 1 to 500. I've been an early employee at an AI startup and built the product from ideation to rollout. I also worked at Airbnb where I led product rollouts in over 50 global locations impacting over 2 million global users.

Recently, I have been working as a product coach and consultant. I love advising startups in product related domains. These include areas such as product ideation, product and user journey mapping, feature brainstorming, product and company mission mapping, rollout and growth processes and automation/scaling sustainably.

Jenna Mulrenan



  • Airbnb


    Product Operations Project Manager

    May 2021 - May 2023

    Create a world where anyone can belong anywhere.

    • Led a team of 10 different cross-functional SME (Engineering, Design, Data, Legal, Policy, Revenue, etc.) across 50 different global regulatory product launches
    • Identified and proposed automation investment opportunities and partnered with Design on the front-end UI to offload Data Portal launches to non-technical teams reducing engineering costs by 200K annually
  • Jobs for the Future

    Jobs for the Future

    Product and Process Consultant

    Feb 2021 - Jul 2021

    Drives transformation of the U.S. education and workforce systems to achieve equitable economic advancement for all

    • Provide product and process feedback on internal tooling which led to a 15% improvement in accuracy
  • Gyan


    Senior Product Manager

    Aug 2018 - Jul 2021

    Leverages AI to help higher education institutions with personalized learning pathways, open response assessment, course content discovery,

    • Built and scaled a AI auto-grader from product ideation phase to large scale product rollout
    • Designed and managed development of product and execution of client service processes for English Language Learners
    • Partnered with design, software engineers and business team to build software application platform for educational partners

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