Joe Albert

Experience

• 

  Amazon

  Sr. Product Manager

  Aug 2018 - Nov 2021

  • Wrote "working backwards" operating plans to secure executive sign-off on the launch a new retail concept opeing 6 locations generating in year one
  • Defined product requirements and operational playbooks across POS, inventory, merchandising, and labor — adopted across all locations
• 

  Amazon

  Sr. Category Manager

  Dec 2017 - Sep 2018

  • Evaluated market trends and customer needs to define the product roadmap for Amazon's Consumables private brands program
  • Influenced executive stakeholders on brand positioning and partnered cross-functionally across 10+ teams to deliver on revenue and customer satisfaction goals
• 

  Amazon

  Manager, Vendor Management

  Dec 2016 - Jan 2018

  • Built and led the vendor management team; negotiated direct contracts with Coca-Cola, Pepsi, Red Bull, and national distributors
  • Designed the assortment strategy from scratch — customer segmentation, share-of-wallet analysis, and space optimization across 6 locations
• 

  Amazon

  Amazon Campus, Sr. Business Manager

  Jan 2015 - Jan 2017

  • Developed and launched new product features for Amazon's course materials tool, exceeding adoption goals at pilot universities
  • Built the Business Manager playbook — comprehensive SOPs for every recurring task, reducing new hire ramp time by 60%+
• 

  Amazon

  Sr. Category Merchant Manager

  Feb 2013 - Feb 2015

  • Led the Amazon.ca Consumables third-party business, including launching new categories, establishing relationships with strategic merchants, growing selection, improving the customer experience, and overall ownership of the P&L.
  • Delivered triple digit revenue and unit growth each year
• 

  Microsoft

  Program Manager - Channel Incentives

  Jul 2011 - Apr 2013

  Microsoft is a multinational technology company that develops, licenses, and supports a broad range of software products, services, and devices.

  • Planned, developed, and executed a pre-sales channel incentive engine enhancing Microsoft Partners' reach effectively and scalably.
  • Collaborated with multiple business units to align channel incentives with broader company objectives, increasing partner engagement by 25%.
• 

  Microsoft

  Senior Operations Lead

  Jan 2010 - Aug 2011

  • Led the operations team of a worldwide, multi-million dollar channel incentive program.
  • Designed and developed a Microsoft Partner BI tool to synthesize data from multiple environments, drastically improving efficiency and reducing costs.
• 

  Microsoft

  Marketing Specialist

  Sep 2008 - Mar 2010

  • Organized and directed events across the Northeast for partners and Microsoft executives.
  • Developed marketing plans and nurtured long-term partner relationships to improve partner satisfaction and ROI.