Karly Grant

Monroe, WA, USA

  1. Sales
  2. Work in A Fast Paced Environment
  3. Administrative Assistant
  4. Procurement
  5. Project Management
  6. Import/Export

Empowering Sales Teams with Empathy and Strategy

Karly Grant is a seasoned operations leader with over 16 years of experience in the promotional products industry, renowned for her empathetic leadership and strategic approach to sales support. She excels in fostering an inclusive, learning-oriented culture, advocating for continuous improvement, and aligning people, processes, and performance with organizational goals. Karly's expertise spans across change management, talent development, and cross-functional collaboration, making her a pivotal ally in driving business growth through operational excellence and a customer-first mindset.

Hire Karly
Karly Grant

Experience

  • HALO Branded Solutions

    HALO Branded Solutions

    Director of Sales Support

    Jun 2025 - Present

    HALO Branded Solutions is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

  • HALO Branded Solutions

    HALO Branded Solutions

    Director of Business Success

    Dec 2022 - Jul 2025

    • Acted as a Sales Enablement ambassador, advocating for both sales representatives and operational teams to ensure balanced, sustainable growth.
    • Identified emerging market trends and operational risks, implementing mitigation strategies with a customer-first mindset.
    • Partnered with Change Management to design and deliver rollouts that prioritized communication, training, and minimal business disruption.
    • Led cross-departmental initiatives focused on revenue growth, operational efficiency, and improved customer experience.
  • HALO Branded Solutions

    HALO Branded Solutions

    Account Operations Manager, Enterprise Division

    Nov 2020 - Dec 2022

    • Directed an 80+ member enterprise sales support team including Account Managers, Senior Account Managers, and Account Directors.
    • Developed and aligned annual team and individual goals to support global company initiatives.
    • Leveraged performance metrics and reporting to strategically align headcount and support resources.
    • Created engagement and mentorship programs in a remote environment to strengthen team connection and development.
  • BDA, LLC

    BDA, LLC

    Corporate Trainer

    Mar 2018 - Mar 2021

    BDA is a leading provider of brand merchandising solutions, offering unique, innovative marketing services to enhance brand impact.

    • Manage and train new hires globally and domestically on sales operations process and expectations.
    • Coordinate cross-departmentally to collaborate on training needs, identify and develop tactical trainings to achieve company-wide metrics and goals.
    • Execute and deliver trainings cross-departmentally as needed/requested.
    • Coordinate with Sales Operations Directors and Company executives to identify training needs, design and coordinate execution.
  • BDA, Inc.

    BDA, Inc.

    Sales Operations Supervisor - Sports Marketing & Sales Operations Training Supervisor

    Mar 2007 - Mar 2018

    • Facilitated onboarding training for Sales Operations team's new hires, including introduction to Oracle products used for daily order processing.
    • Supervised day-to-day activities of Sales Operations team, ensuring resources are utilized efficiently and maintaining perfect order rate.
    • Focal point of communication, demonstrating leadership in resolving complex order issues, and worked with account managers to ensure resolutions.
    • Supervised Sales Operations team consisting of approximately 31 staff, handling over 40+ name brand, high profile Sports Marketing accounts.