Karly G.

HALO Branded Solutions is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.

• Acted as a Sales Enablement ambassador, advocating for both sales representatives and operational teams to ensure balanced, sustainable growth.
• Identified emerging market trends and operational risks, implementing mitigation strategies with a customer-first mindset.
• Partnered with Change Management to design and deliver rollouts that prioritized communication, training, and minimal business disruption.
• Led cross-departmental initiatives focused on revenue growth, operational efficiency, and improved customer experience.

• Directed an 80+ member enterprise sales support team including Account Managers, Senior Account Managers, and Account Directors.
• Developed and aligned annual team and individual goals to support global company initiatives.
• Leveraged performance metrics and reporting to strategically align headcount and support resources.
• Created engagement and mentorship programs in a remote environment to strengthen team connection and development.

BDA is a leading provider of brand merchandising solutions, offering unique, innovative marketing services to enhance brand impact.

• Manage and train new hires globally and domestically on sales operations process and expectations.
• Coordinate cross-departmentally to collaborate on training needs, identify and develop tactical trainings to achieve company-wide metrics and goals.
• Execute and deliver trainings cross-departmentally as needed/requested.
• Coordinate with Sales Operations Directors and Company executives to identify training needs, design and coordinate execution.

• Facilitated onboarding training for Sales Operations team's new hires, including introduction to Oracle products used for daily order processing.
• Supervised day-to-day activities of Sales Operations team, ensuring resources are utilized efficiently and maintaining perfect order rate.
• Focal point of communication, demonstrating leadership in resolving complex order issues, and worked with account managers to ensure resolutions.
• Supervised Sales Operations team consisting of approximately 31 staff, handling over 40+ name brand, high profile Sports Marketing accounts.