- OperationsCOOFractional
What a fractional operations manager does, what one costs, and when to hire. Get matched with vetted operations talent through Go Fractional.
Michele M.
Empowering Law Firms & Service Companies with Strategic Clarity as a Fractional COO
With a steadfast mission to transform operational chaos into strategic clarity, I thrive as a Fractional Chief Operating Officer. My expertise lies in guiding law firms and service-oriented businesses through scalable growth, leveraging EOS Integrator insights to align visionary goals with practical KPI-driven operations. My approach is rooted in an unwavering commitment to efficiency, enabling businesses to not only meet but exceed their strategic objectives. At the core of my methodology is a deep understanding that the right operational infrastructure is the blueprint for sustained success.
Experience
Springboard Legal
FCOO
Feb 2025 - Present
Springboard Legal offers law, finance, and business strategy services, focusing on sustainable growth for start-ups, small businesses, and high-growth law firms.
- Implemented KPI-driven workflows and modern tools like Airtable and QuickBooks Online to optimize internal processes across departments.
- Led L10 meetings to enhance leadership alignment on strategic priorities, ensuring structured growth and performance consistency.
- Designed intake pipelines and automated collection processes to improve operational efficiency for law firms.
- Strengthened firm infrastructure to support sustainable growth without the additional overhead of hiring full-time executives.
Greer Law
FCOO
Oct 2023 - Present
Greer Law is a legal firm specializing in personal injury law.
- Developed and implemented structured workflows and L10 meetings, boosting team accountability and performance.
- Introduced automation tools to optimize procedures and enhance client engagement.
- Directed marketing strategy leveraging SEO, paid ads, and social media to drive lead generation.
- Created educational resources and conversion-driven landing pages, increasing inbound case opportunities.
The Grigoropoulos Law Group PLLC.
COO
Feb 2023 - Present
The Grigoropoulos Law Group focuses on personal injury, workers' compensation, and no-fault recovery in New York.
Navigated Results
Chief Executive Officer/Owner
May 2015 - Present
Navigated Results helps service-based businesses and law firms scale with clarity by building operational infrastructure for sustainable growth.
Menneh Legal S.A.
FCOO & FCMO
Nov 2023 - Nov 2024
Menneh Legal S.A. is a multilingual law firm specializing in business, real estate, civil law, and litigation in Quebec.
SMB Team
Coach & Growth Strategist
Aug 2023 - Feb 2024
SMB Team provides digital marketing, coaching, and law firm education services to help law firms grow faster.
VBSS
CEO/Founder
Aug 2014 - Feb 2025
VBSS offers business coaching with a focus on operational expertise, helping businesses streamline processes and scale sustainably.
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