Samsonite D.

Experience

• 

  NeuroRestorative

  Director - National Facilities

  Oct 2021 - Present

  NeuroRestorative is a leading provider of subacute and post-acute rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. They deliver a continuum of care across clinical, community-based and specialty settings, including programs for pediatrics, veterans, and medically complex populations.

  • Led national integrated facilities strategy across 50+ clinical sites — standardized SOPs, KPIs, life-safety protocols and vendor SLAs to improve consistency and compliance across distributed operations.
  • Designed and managed CAPEX/OPEX cycles and multi-site vendor contracts; introduced asset-management analytics and computerized systems to improve asset visibility and lifecycle planning.
  • Built and led a distributed regional facilities organization (manager-of-managers model) with performance dashboards and field reporting to drive accountability and service-level improvements.
  • Delivered capital projects and reliability programs focused on predictive and preventive maintenance to reduce downtime and optimize asset performance.
  • Owned risk, emergency preparedness and regulatory compliance (life-safety, OSHA/NFPA) for a multi-site clinical portfolio, including vendor oversight and contract negotiations.

• ICAM - International Consultants for Asset Management

  GM Fixed Asset and FM Consultantancy

  May 2017 - Present

  ICAM - International Consultants for Asset Management provides advisory and consulting services focused on fixed asset optimization, asset lifecycle planning, cost segregation and FM process transformation for corporate real estate and industrial clients.

  • Advised on intangible value and cost-segmentation studies to improve tax and financial reporting outcomes and identify hidden recoverable value.
  • Developed asset lifecycle evaluations and CAPEX/OPEX optimisation plans to extend useful life and reduce total cost of ownership.
  • Designed and implemented FM process frameworks, SOPs and governance to standardize operations and improve operational controls.
  • Introduced planned, predictive and balanced maintenance strategies and conducted root-cause / failure-mode analyses to reduce unplanned downtime.
  • Performed fixed-asset evaluations to support liquidity events (M&A, disposals), plant expansions/contractions and capital re-allocation decisions.
• 

  Enova by Veolia

  Head of Operations/ GM

  May 2018 - Jul 2021

  Enova is a regional leader in integrated energy and multi-technical services delivering performance-based energy and facilities management solutions to public, commercial, industrial and healthcare clients. Formed as a joint venture between Majid Al Futtaim and Veolia, Enova provides energy, operations & maintenance, and sustainability services across the MENAT region.

  • Led country-wide FM and energy operations, growing the business from ~$18M (235 staff) to ~$55M (866 staff) and improving margins via process and resource optimization.
  • Owned P&L, budgeting, forecasting and financial models across multi-sector portfolios (airports, retail, banking, industrial) and supported Energy Performance Contracts >$100M.
  • Built and staffed organizational structures, implemented succession plans and training programs — delivering a 15% improvement in margin through capability upskilling.
  • Introduced and rolled out predictive, reliability-centered and condition-based maintenance approaches to improve equipment uptime and reduce lifecycle costs.
  • Oversaw HSEQ, procurement, business development and stakeholder management while driving operational excellence and client retention.
• 

  Mosanada FMS

  Project Director - Facilities

  Aug 2016 - Aug 2017

  Mosanada FMS is Qatar’s preferred facilities-management specialist, offering the full spectrum of integrated FM services across sports, healthcare, commercial and industrial sectors. The company combines international experience with local knowledge to deliver operations, maintenance, conservation and venue support.

  • Provided strategic facilities-management leadership across hard and soft services, safety & security, HSEQ, and commercial contract management for major public and private assets.
  • Developed and implemented asset libraries, integrated FM services, CAFM/maintenance programs and construction-phase FM consultations.
  • Recruited and developed technical and operations teams, implemented training programs, and strengthened safety and quality governance.
  • Managed commercial tenders, subcontractor performance, procurement and client relations to ensure service continuity for high-profile venues and events.
  • Delivered maintenance, lifecycle and emergency-response programs that improved operational reliability for sports, healthcare and cultural facilities.
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  Enova (formerly MAF Dalkia)

  Operations Manager

  Oct 2014 - Nov 2016

  • Abu Dhabi International Airport
  • Facilities operations, project, maintenance and engineering management. Responsibilities include all terminals, catering and cargo, energy and chillers plants, fire stations, electrical substations, fire, safety, security, access control, baggage handling and transfer, and passenger service equipment including loading bridges. Management of engineers, supervisors and administrative staff of over 350 multicultural personnel.
  • Key achievements
  • Manage and monitor facilities operations and maintenance at a budget of circa 200MM AED.
  • Development and control of operations, project and capital improvement budgets.
  • Project and operations planning, scheduling, control and closure.
  • Manage warranties, guarantees and Defect Liability Periods (DLP).
  • Establish and enhance processes and procedures, both technical and managerial.
  • Development and oversight of annual maintenance programs.
  • Enhancement of preventive and corrective maintenance resulting in 30% reduction in equipment failures.
  • Introduction of advanced maintenance technology to include predictive maintenance.
  • Implementation of life cycle analysis and energy efficiency programs.
  • Initiation and implementation of Quality programs.
  • Procurement of resources and assets, and subcontractor management.
  • Stake holder management and risk mitigations.
  • Restructuring of staff and development of recruitment and training programs.
  • Coach, engage and consult staff on complex technical and managerial challenges.
  • Senior manager of Mechanical, HVAC, Electrical, Civil, Central Utility Plant, Baggage Handling, Passenger Service Equipment, Loading Bridges, Safety, Fire and Security departments.
• 

  Linc Facility Services

  Facilities Engineering, Project and Maintenance Manager

  May 2013 - Nov 2014

  The Linc Group is an award-winning provider of integrated facilities management, HVAC and building systems services, lighting and electrical solutions, and green/energy-efficiency services for commercial, government and residential clients worldwide.

  • Oversaw facilities maintenance for a critical high-dignitary terminal and campus at the New Doha International Airport — managing engineering, supervision and crews of 200+ personnel.
  • Developed and delivered staff education programs across engineering, quality, technical safety and operations to build bench strength for a high-security aviation environment.
  • Managed contracts, subcontractors and procurement including international sourcing, logistics and shipping for critical spare parts and equipment.
  • Designed and implemented planned and predictive maintenance programs for electrical, electronics, BMS, mechanical and civil systems to increase asset reliability.
  • Led the implementation of IBM Maximo CMMS to standardize work management, asset registers, spares control and preventive maintenance execution.

• Tempe Mechanical Contracting

  Business and Project Management

  Jul 2012 - Feb 2013

  Tempe Mechanical Contracting is a company.

  • Supervised and mentored estimators, project managers and coordinators across pre-construction, estimating and sales functions.
  • Managed project scheduling, resource allocation, work-packages and work breakdown structures (WBS) to improve delivery predictability.
  • Built strong relationships with architects, engineers and owners to streamline approvals and reduce rework.
  • Reviewed and controlled project financials including earned value, cost-to-complete forecasting and P&L oversight.
  • Implemented process controls for submittals, change management and project reporting to improve on-time, on-budget delivery.

• ImageNation

  Director of Strategy

  Mar 2008 - Jan 2014

  ImageNation is a company.

  • Acted as general manager for a start-up light-manufacturing and marketing firm — establishing corporate structure, technical capabilities and go-to-market plans.
  • Led market research and product development efforts to align manufacturing capabilities with market demand.
  • Managed financing, budgeting, payroll and HR functions to support early-stage scaling.
  • Owned sales, customer relations and business development, building networks and strategic partnerships to drive revenue growth.

• DHI

  Program Manager

  Mar 2003 - Mar 2014

  DHI is a company.

  • Managed full project lifecycle from initiation through closeout — scope definition, scheduling, cost control and post-project reviews for continuous improvement.
  • Recruited, trained and evaluated project teams and contractors; established performance metrics and improvement plans.
  • Directed facility maintenance, repairs, repurposing and small-to-medium commercial construction projects across multiple sectors.
  • Owned budgeting, P&L, sales projections and financial administration for project portfolios.
  • Supervised project managers, estimators and coordinators to control deliverables, submittals, scheduling and change control processes.
• 

  Johnson Controls

  Project Manager

  Nov 1999 - May 2003

  Johnson Controls is a global leader in building efficiency, HVAC, fire and security systems, energy solutions and industrial products. With more than 100,000 employees, the company provides products and services that optimize energy use, comfort and sustainability in buildings worldwide.

  • Managed central/utility-plant construction, O&M and expansion projects for institutional and aviation clients, delivering turnkey mechanical infrastructure.
  • Planned, executed and controlled new construction, retrofits and service contracts across commercial, educational and government facilities.
  • Coordinated contracts and technical interfaces with owners, engineers, architects, vendors and site superintendents to ensure integrated delivery.
  • Performed schedule, cost and scope control, contract review and vendor negotiations; processed pay applications and conducted lessons-learned reviews.
  • Led commissioning, start-up and handover activities for HVAC/MEP systems and ensured alignment with operations and maintenance requirements.

• Electro Mechanical Group

  Service and General Manager

  May 1996 - Sep 1999

  Electro Mechanical Group is a company.

  • Directed and supervised multi-discipline service technicians, installers and office personnel to deliver maintenance and project work.
  • Managed projects from pre-construction through commissioning including mechanical and electrical scope.
  • Developed scheduled, preventative and predictive maintenance programs and performed equipment maintenance analysis.
  • Provided repair-or-replace analysis to support customer capital decision-making and optimized lifecycle costs.
  • Controlled budgets, inventory and P&L; produced plan reviews, technical drafting and AutoCAD deliverables.

• Ranger Contracting and Facility Services

  Project Engineer

  Apr 1992 - May 1996

  Ranger Contracting and Facility Services is a company.

  • Served as project engineer for government and private facility maintenance, repair and construction projects including scheduling and resource planning.
  • Supervised staff, service technicians and subcontractors and provided technical support, design and troubleshooting.
  • Managed installation, commissioning and ongoing O&M for MEP / HVAC / refrigeration systems.
  • Coordinated complete building services and security systems integration to ensure operational readiness.
  • Produced technical documentation, managed maintenance schedules and ensured safe, compliant project execution.

• A1 Mechanical contracting and maintenance

  Service Manager

  May 1986 - Mar 1992

  A1 Mechanical contracting and maintenance is a company.

  • Managed the full service department for construction, maintenance, repair and operations across residential, commercial, industrial and food-service sectors.
  • Owned scheduling, technical support, budgeting, inventory control, procurement and P&L for the service organization.
  • Directed tooling, service fleet, repair shop and spare-parts inventory to ensure rapid response and uptime.
  • Delivered hands-on MEP/HVAC/R service for chillers, pumps, cooling towers, compressors, piping, fire & safety, controls and electrical systems.
  • Implemented processes for service dispatch, preventive maintenance and warranty / repair workflows to improve first-time-fix rates.