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Toronto, ON, Canada

Tina J.

Fractional VP Operations & Finance

Tina Joseph is a transformational leader with over 20 years of experience in strategic planning, cross-functional leadership, and operational effectiveness. With a proven track record in operations, finance, mergers & acquisitions (M&A) support, and driving initiatives aligned with corporate strategy, Tina has demonstrated her ability to lead organizations through complex transformations while optimizing business outcomes.

As Vice President of Operations & Finance at Nixon Poole Lackie, Tina successfully implemented financial forecasting models that enhanced strategic revenue planning and resource allocation. She standardized operations, reducing processing time by 30% and improving quality control, leading to a 20% decrease in errors. Her expertise in strategy development and execution resulted in greater alignment between leadership and operational goals.

Tina's career spans industries and includes key roles at Foresters Financial and Manulife Financial. At Manulife, she played a pivotal role in leading the integration of an $80 billion 401K business, significantly increasing the participant base and doubling assets under management. She has extensive experience managing operations, modernizing processes, and overseeing M&A due diligence and integration efforts.

Known for her collaborative leadership and data-driven decision-making, Tina excels in creating and executing multi-year strategic roadmaps that deliver measurable results. Her expertise in executive-level communication, process optimization, and change management—certified by PROSCI—has made her a sought-after consultant for businesses undergoing transitions or seeking to scale their operations efficiently.

Tina's consulting work focuses on helping organizations refine their operational strategies, improve process efficiency, and align cross-functional teams to achieve business goals. Whether through strategic planning, M&A support, or operational modernization, she consistently delivers tailored solutions that drive long-term success.

Tina is also an executive leadership coach and founder of The Promotion Lab.

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Tina J.

Experience

Jan 2021 — Present
Growthspace

Growthspace

Life & Leadership Coach

Growthspace is an outcome-driven employee development platform.

  • Conducted over 50 personalized coaching sessions, receiving consistently high satisfaction ratings from clients.
  • Empowered professionals to achieve their leadership development goals through tailored coaching methodologies.
  • Contributed to a 20% improvement in client's leadership skills as evidenced by feedback surveys.
  • Used data-driven approaches to enhance personal growth and professional progress for clients.
Jan 2019 — Present
Nixon Poole Lackie LLP

Nixon Poole Lackie LLP

Vice President of Finance And Operations

Nixon Poole Lackie LLP specializes in assessment and property tax law.

  • Led initiatives that optimized operational efficiency, resulting in improved team performance.
  • Implemented quality assurance programs that enhanced service delivery, meeting client expectations.
  • Directed both financial and HR strategic planning, aligning resources to corporate objectives.
  • Facilitated organizational growth by managing special projects including budget forecasting.
Mar 2017 — Present
Tina Joseph Inc.

Tina Joseph Inc.

Leadership & Team Coach | Organizational Change Consultant | Business Growth Strategist

Tina Joseph Inc. is a consultancy specializing in executive leadership coaching and business transformation.

Jan 2018 — Jan 2023
Foresters Financial

Foresters Financial

Business Transformation Consultant

Foresters Financial aims to improve lives through comprehensive financial services.

  • Led a team through a comprehensive assessment to develop a target operating model, enhancing organizational efficacy.
  • Designed and pitched multiple operating model options, optimizing cost, scalability, and risk.
  • Executed change management strategies for successful project implementation, improving adoption rates.
  • Utilized Agile methodologies to drive project execution, ensuring on-time and within-budget results.
Jan 2014 — Dec 2018
Manulife

Manulife

AVP, OPERATIONS INTEGRATION LEAD

Manulife is a leading international financial services group offering a range of life insurance products.

  • Directed a team to optimize operations integration, achieving $2 million in savings through strategic restructuring.
  • Created and executed a two-year roadmap for project delivery as part of the transformation goals.
  • Implemented change initiatives that boosted employee adoption and met organizational change objectives.
  • Promoted leadership alignment strategies that strengthened organizational restructure acceptance.
Jan 2012 — Dec 2014
Manulife

Manulife

AVP, Business Administration & Process Improvements

  • Successfully reduced call center operating costs by 15% within the first year.
  • Led a project for electronic statement delivery, generating $1.5M in annual savings.
  • Managed a high-performance team handling over 2M financial transactions annually, maintaining operational excellence.
Jan 2010 — Dec 2012
Manulife

Manulife

AVP, PROJECT SPONSOR- MUTUAL FUND 401K

  • Orchestrated a $45M program launch, achieving a successful market entry for a new 401(k) product.
  • Led a team in developing business requirements and solutions, ensuring successful technology adoption.
  • Coordinated cross-functional teams, fostering collaboration and efficient project delivery.
  • Optimized vendor partnerships for effective sourcing and implementation of project components.
Jan 1997 — Dec 2010
Manulife

Manulife

Senior Consultant