Nixon Medical Apparel & Linen Service Specialists
Vice President of Marketing
Nixon Medical is a family-owned medical apparel and linen service specialist serving outpatient healthcare centers. The company provides managed laundry, product fulfillment, inventory management, dedicated route service representatives, HLAC-accredited processing, and same-day delivery across multiple U.S. regions.
- Drove 76 NPS (2x nearest competitor) and achieved 5% dollar-share growth from zero presence by building end-to-end commercial infrastructure (brand, digital demand engine, CRM, content, sales-marketing alignment).
- $26M in new-account revenue influenced and $6.5M pipeline delivered at a 5:1 ROI by directing $1M+ digital investment across search, social, display, and email.
- Produced a 45% lift in appointment requests and a 32% reduction in cost-per-lead through performance marketing and demand-gen optimization.
- Designed and launched the first Loss Optimization Program, generating $5M incremental revenue (≈5% of company revenue) and establishing a brand-equity platform valued at $8–10M annual EBITDA.
- Built a scalable pipeline and demand engine with a lean 3-person team, enabling a 41% sales increase from lead generation and sustained profitable growth capability.