Tristram H.

A non-profit advocacy group for the peer-to-peer car-sharing industry

• Board member, asked by Turo to join

Live online marketplace for kids classes. Grew 20X during the pandemic and raised a series B, C and D during my time at the company.

• Scaled customers operations to support 20X top-line growth. Reduced unit costs while achieving record levels of customer satisfaction.
• Ran various growth teams: business development, international growth, performance marketing. Delivering 30% + improvement in all areas.
• Established company planning processes and ran exec team meetings

Turo is world's leading car-sharing marketplace

• Scaled operations - support, trust & safety, risk - to match 30X+ growth during my time there
• Oversaw Turo's largest department by budget and headcount, managing $90M+ spend, 100+ internal employees, 400+ outsourced agents, 15+ vendors
• Set-up and improved Turo's insurance policies, a foundational part of enabling peer-to-peer car-sharing to operate
• Set-up Turo's approach to risk management, enabling Turo to reduce spend on claims and insurance while accepting more drivers

• Owned $15M P&L, achieved record revenue growth and profit growth, business unit was acquired.
• General manager role

Bain & Company is one of the world's leading business consulting firms.

• Conducted PE due diligence in a variety of industries
• Completed various corporate strategy projects