A COO manages the day-to-day operations of a company to align with overall business goals. Learn more about what a COO does and how to hire a COO.
Channin Gladden
Arvada, CO, USA
Empowering Healthcare with Compliance and Privacy Excellence
Channin Gladden is a beacon in healthcare compliance, privacy, and cybersecurity, showcasing an impressive trajectory from startup environments to leading enterprise-level initiatives. Gladden's expertise spans risk management, compliance oversight, AI, and emerging technologies, all underpinned by a solid grounding in legal frameworks like HIPAA and CCPA. At the core, Gladden is driven by a mission to weave ethics into the fabric of healthcare organizations, ensuring they not only meet regulato…
Work
Designed Privacy & Security Controls for a EDW
As the IT Privacy Officer at Dignity Health (now CommonSpirit), Gladden worked with engineering teams building an enterprise data warehouse (EDW) to design the privacy and security controls to protect patient information and ensure it was used in compliance with privacy requirements. By distilling regulatory and policy requirements into actionable technical requirements, Gladden enabled the engine…
Reduced Legal & Regulatory Risk for a Telehealth Startup Using Trackers
After the company was named in a national article on the use of advertising trackers in telehealth, Gladden led the investigation and remediation to reduce regulatory and legal risk in collaboration with the C-Suite and business teams. Risk was reduced from high to moderate through a combination of tracker audits, policy development, implementation of technology to mask PHI, and implementation of a lean compliance review of the highest risk trackers. As a result, the business was able to continue with its preferred strategy in compliance with HIPAA.
Experience
Thirty Madison
Governance, Risk, Compliance, and Privacy
Aug 2021 - Oct 2024
Thirty Madison is rebuilding the healthcare experience for the modern consumer, leveraging cutting-edge technology to provide virtual-first, accessible healthcare solutions tailored to individual needs.
- Developed a compliance program aligned with OIG’s Seven Elements, ensuring adherence to HIPAA, FTC, and state privacy laws, significantly reducing regulatory risk.
- Established and chaired the Compliance Governance Committee, enhancing oversight and accountability at the senior leadership level.
- Led a comprehensive audit of tracking technologies, aligning organizational risk tolerance and reducing critical risks.
- Successfully managed the company’s first SOC2 Type II audit, unlocking new business opportunities and enhancing market credibility.
Very Good Security
Compliance and Privacy Leader
Apr 2019 - Aug 2021
VGS is the world’s largest cloud-based tokenization platform, specializing in PCI descoping, payments orchestration, and omnichannel matching.
- Partnered with product and marketing teams to embed compliance into business strategies, ensuring PCI-DSS regulatory alignment.
- Provided thought leadership through privacy regulation webinars, enhancing industry credibility and customer trust.
- Spearheaded compliance efforts for PCI-DSS, HIPAA, and GDPR, aligning product development with regulatory standards.
Dignity Health
Cybersecurity Governance, Risk, Compliance Manager
Jun 2015 - Oct 2018
Dignity Health provides quality, compassionate health care through more than 40 hospitals and care centers across California, Arizona, and Nevada.
- Managed and developed a high-performing team focused on risk mitigation, HIPAA and PCI-DSS compliance, and vulnerability management.
Dignity Health
IT Privacy and Compliance Manager
Dec 2011 - Jun 2015
Directed the development and implementation of enterprise-level privacy and security controls for the data warehouse initiative, enabling advanced predictive modeling and to proactively reduce negative health outcomes.
Arizona Department of Economic Security
Enterprise Risk Management Director
Jan 2011 - Dec 2011
The Arizona Department of Economic Security (DES) provides support to nearly 3 million individuals and families in Arizona, offering assistance for those in need and care for the vulnerable.
- Developed an enterprise risk management strategy to drive efficiency and direct resources to areas of greatest risk.
Office of the Auditor General of Arizona
Senior Performance Auditor
Jul 2000 - Apr 2007
The Office of the Auditor General of Arizona serves as the state's 'watchdog,' ensuring that agencies, counties, universities, community college districts, and school districts are using resources effectively and as intended.
- Conducted strategic audits of regulatory boards to identify operational efficiencies, strengthen compliance with legal and regulatory frameworks, and drive continuous process improvement.
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