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Halifax, NS, Canada

Elizabeth L.

Fractional COO for Canadian founders: clearer decisions, stronger operations, practical AI and privacy

I help Canadian founders and small leadership teams turn strategy into steady, well-run operations, especially during growth, complexity, or change. As a fractional COO through Northlight Advisory Services, I work inside your team on the systems, decisions, and ways of working that let people do meaningful work well.

I have more than 10 years of director-level operations experience. I have led initiatives across multiple countries, built governance and privacy compliance structures across several legal entities, and implemented tools like Salesforce and ClickUp to support remote-first, cross-functional teams. I handle Canadian privacy requirements (PIPEDA, Quebec Law 25) as part of everyday operations and not as a separate project. I'm also focused on how generative AI augments operational practice and sustainable growth. I help teams use AI well: choosing tools, setting sensible guardrails, and meeting Canadian privacy requirements (PIPEDA, Quebec Law 25).

I also build. Northlight OS and Northlight Vault are tools I designed and shipped myself, so I can act as the go-between for your team and a developer.

Engagements start with a free 30-minute Coffee Chat, then a second conversation and a plan we both agree on. Embedded Advisory is about 20 hours a month; On-Call Advisory is up to 5 hours a month for a flat monthly rate. If you are scaling and need operations capacity without a full-time hire, let’s talk.

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Elizabeth L.

Work

Experience

Feb 2026 — Present
Northlight Advisory Services

Northlight Advisory Services

Founder

Strategy & advisory for organisations that want clarity. We work across decision-making, AI adoption, operations, and app development — helping you cut through complexity and move with confidence.

  • Built Northlight Vault, a free Windows app unifying Google Drive, OneDrive, and Dropbox with direct OAuth 2.0 integration across three cloud APIs — no server or stored credentials required
  • Built Northlight Meetings: captures mic and system audio, transcribes via Groq Whisper, extracts action items via Llama 3.3, and auto-routes output to Drive, ClickUp, and Calendar.
  • Built Northlight OS: connects ClickUp, Gmail, Google Workspace, Slack, and Claude into one AI-native system automating task execution, a content pipeline, and daily briefings.
  • Published three production case studies at bynorthlight.ca documenting real-world AI implementation — tools built and shipped, not theoretical.
  • Published live MCP server listings in a skills marketplace, making Northlight tools available to other Claude users.
Mar 2021 — Feb 2026
Divine Renovation Ministry

Divine Renovation Ministry

Global Events Director

A Catholic ministry equipping parishes worldwide to shift from maintenance to active mission — providing coaching, leadership development, and tools to help churches pursue spiritual renewal and evangelical growth.

  • Led ClickUp implementation across six departments: conducted requirements analysis, ensured GDPR and IT compliance, ran vendor trials, and drove adoption through training and dashboards.
  • Directed a Salesforce-integrated multilingual digital platform enabling cross-regional benchmarking and strategic reporting across 100+ countries.
  • Designed and implemented a federated operating model aligning global and regional entities under shared governance across six countries.
  • Oversaw a global portfolio of 50–100 initiatives annually; managed 300+ cross-functional initiatives since 2021, coordinating budgets, vendors, and teams.
  • Established privacy and compliance frameworks across multiple legal entities, reducing organizational risk and ensuring regulatory alignment.
Aug 2018 — Mar 2021
Divine Renovation Ministry

Divine Renovation Ministry

Director of Administration & Operations

A Catholic ministry equipping parishes worldwide to shift from maintenance to active mission — providing coaching, leadership development, and tools to help churches pursue spiritual renewal and evangelical growth.

  • Led organization-wide Salesforce CRM selection and implementation, improving data integrity, cross-team visibility, and program tracking across multiple departments.
  • Directed international expansion, scaling Microsoft 365 infrastructure to support new entities in the UK, Australia, and the US.
  • Established legal, financial, and compliance frameworks across three international entities, enabling unified global governance.
  • Designed integrated HR, finance, and operations systems (Sage, Xero, Payworks, M365), improving financial accuracy and cross-functional coordination.
Feb 2015 — Aug 2018
Engage Nova Scotia

Engage Nova Scotia

Director of Administration and Operations

A provincial nonprofit advancing civic engagement across Nova Scotia through large-scale public initiatives — including Share Thanksgiving, the One Cape Breton/Unama'ki project, and the Stepping Up conference — convening government, community, and national leaders around shared priorities.

  • Provided operational leadership for a provincial nonprofit, overseeing financial systems, government partnerships, and multi-stakeholder initiatives promoting civic engagement.
  • Formalized financial controls, authority matrices, and budgeting processes, increasing accountability and transparency across all projects.
  • Oversaw execution of 20+ in-person initiatives involving government, community, and national leaders, strengthening stakeholder engagement.
  • Led development and publication of three annual reports (2015–2017), coordinating 5+ contributors and delivering to funders and stakeholders.
Apr 2014 — May 2021

Elizabeth Anne Randell Consulting

Principal Owner

An independent consulting practice providing strategic operations and project delivery support to nonprofits and small businesses, specializing in governance frameworks, enterprise systems, and operational scalability.

  • Provided strategic operations and project delivery consulting to nonprofits and small businesses, supporting governance, enterprise systems, and operational scalability.
  • Delivered CRM setup, digital workflow integration, and documentation alignment across multiple client environments.
  • Developed employee handbooks, policy frameworks, and governance documentation improving compliance and organizational accountability.
Apr 2014 — Feb 2015
Accredible

Accredible

Marketing Director & Executive Operations

A digital credentialing startup originally built to help individuals self-document and showcase informal learning — including MOOCs from Coursera, edX, and Udacity — that was transitioning to a provider-led model where institutions issue verified certificates at scale.

  • Partnered with the CEO and CTO to design and execute the strategic plan guiding transition to a scalable SaaS credentialing platform, enabling product launch within six months.
  • Managed early-stage operational infrastructure including banking oversight and financial administration during product and market expansion.
  • Co-developed foundational HR policies, onboarding frameworks, and internal documentation to support team growth.
  • Led marketing communications across newsletters, long-form content, and stakeholder engagement in the emerging MOOC and digital credentialing ecosystem.