Jack C.

Experience

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  American Red Cross

  Product Management and Marketing Leader - Sustainability

  Dec 2023 - Present

  The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

  • and AI-driven predictive modeling to drive a 10% YoY carbon emissions reduction in 2025.
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  Product Rebels

  Product Executive Leadership Coach and Advisor

  Dec 2023 - Present

  Product Rebels transforms product management teams through product management coaching, tools, and best practices. All led by tenured product management executives.

  • Scaling AI-native product operations by training corporate leadership teams on integrating LLM-driven orchestration across the full development lifecycle—from automated discovery and market research to rapid prototyping and prioritized planning.
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  EQ Works

  Vice President, Product Management & Marketing - Automotive suite (Executive in Residence)

  Jun 2020 - Dec 2023

  EQ Works Inc. is a Toronto-based technology company that leverages proprietary location behavior data, AI, and machine learning to help brands understand, predict, and influence consumer behavior. Their SaaS platform, LOCUS, provides geospatial analytics, attribution modeling, and targeted advertising services to industries like automotive, retail, and real estate.

  • Led the 0→1 inception and roadmap for an ML-driven geospatial analytics suite, applying predictive modeling to location and 3rd-party data to deliver targeted consumer insights for 100+ dealerships.
  • Achieved a 20% increase in qualified leads and 12% growth in sales revenue through the deployment of automated, intelligence-driven dealership dashboards
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  Hitachi

  Director of Incubation, New Ventures

  Dec 2019 - Dec 2021

  Hitachi operates under a mission to "contribute to society through the development of superior, original technology and products". As a core part of the global Hitachi Social Innovation Business, its mission in the U.S. is to advance a sustainable society by delivering green and digital solutions, integrating operational technologies (OT) and information technologies (IT) to modernize infrastructure, enhance quality of life, and reach carbon neutrality across its operations by 2030.

  • Directed a new venture Incubator, focused on predictive IOT solutions, nurturing four high-growth predictive analytics pilots for commercial fleets and establishing three strategic global partnerships.
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  Matrix Capital Management

  Member, Board Of Advisors

  Dec 2017 - Dec 2021

  • Advised on product strategy for enterprise SaaS companies.
  • Provided insights for investment portfolio management.
  • Contributed to strategic decision-making processes.

• Gleis1 Transportation, Inc.

  Chief Operating Officer

  Aug 2016 - Feb 2018

  Gleis1 Transportation, Inc. is a transportation analytics startup, targeting large U.S. municipalities and counties as its clients.

  • Led product strategy and business operations for a “Smart Cities” Transportaion IOT venture, monitoring 
vehicle data streams for traffic insights, infrastructure planning and emergency services delivery.

• JLGC Consulting (Owner & Founder)

  Enterprise Cloud and E-Mobility Product & Operations Leader, Founder & Principal

  Mar 2015 - Aug 2020

  JLGC Consulting (Owner & Founder) is a company.

  • Partnered with leaders to refine SaaS business strategies.
  • Optimized product plans for early-stage firms and non-profits.
  • Focused on transportation analytics and cloud enterprise data management.
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  Salesforce

  Vice President of Product Management

  Jul 2012 - Sep 2014

  Salesforce’s mission is to empower companies of every size and industry to connect with their customers in a whole new way by leveraging integrated, cloud-based AI technology, specifically through their Customer 360 platform and Agentforce AI agents. The company focuses on building trusted, long-lasting relationships between businesses and their clients by bringing together data, AI, and applications to boost productivity.

  • Led the definition and delivery of the emerging division’s data intelligence suite, architecting the large-scale data ingestion and quality frameworks that served as the conceptual precursor to Data 360 and the Agentforce autonomous AI ecosystem.
  • Directed a 20-person product organization with a $8M budget to transform CRM from a system of record into a system of intelligence
  • Scaled a high-growth data portfolio to $100M ARR within two plus years, expanding the customer base by 156% through the 
delivery of predictive CRM productivity insights.
  • Architected the high-fidelity data foundations required for enterprise intelligence by managing a strategic OEM partnership with Dun & Bradstreet, integrating real-time streaming Account data for automated enrichment.
  • Championed 'Voice of Customer' methodologies to identify and resolve critical customer pain points, directly shaping our product roadmap and contributing to a 30% YoY increase in CSAT scores.
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  Deem, Inc.

  Vice President, Product Marketing and Marketplace

  Jun 2011 - Jul 2012

  • Directed product marketing and marketplace operations for a B2B2C white-label SaaS e-commerce platform, managing over $1B in spend transactions.
  • Established strategic partnerships with industry giants like Mastercard and Intuit to cater to their North American SMB client bases.

• Mindjet

  Product Line Director, Web & Sales Effectiveness Solutions

  Jan 2009 - Dec 2011

  Mindjet is a company.

  • Directed product on SaaS-based visual mind mapping software.
  • Enhanced online communications and team collaboration for SMBs.
  • Integrated solutions with Salesforce's Force.com platform.
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  Yahoo

  Senior Director of Global Product Management, Display Advertising

  Jul 2007 - Feb 2009

  Yahoo's mission was to be a guide for users by creating highly personalized, inspiring, and entertaining digital experiences that connect people to what matters most to them across devices and around the globe. As a leader in daily habits—including email, news, sports, and entertainment—the company aims to blend, functional, user-driven products with beauty and personality, while providing value to advertisers through targeted, engaging content.

  • Provided business and product leadership for a $1.1B annual revenue ad marketplace, applications and platform suite. Focused on the delivery of audience-targeted video and rich media solutions.
  • Chaired a cross-company leadership team to drive the platform strategy.
  • Grew the “Smart Ads” product line from pilot to $5M revenue stream, with projected growth to $50M by architecting data-driven solutions for Retail and Travel verticals.
  • Recruited and led a 20-person global product team, establishing standardized portfolio review & decision-making processes.
  • Directed the development of audience-targeted advertising apps, leveraging large-scale user data to improve ad performance.

• Xoom, A PayPal Service (acquired by PayPal, 2015)

  Director of Product Management

  Jan 2005 - Dec 2007

  Xoom, A PayPal Service (acquired by PayPal, 2015) is a company.

  • Managed product development and strategy post-acquisition.
  • Focused on enhancing payment solutions and user experience.
  • Collaborated with PayPal teams to integrate services.

• U.S. Presidential Campaign - Senator John Kerry

  Technology & Science Policy Team Member; Business Community Outreach Lead

  Jan 2004 - Nov 2004

  U.S. Presidential Campaign - Senator John Kerry is a company.

  • Contributed to technology and science policy development.
  • Led business community outreach initiatives.
  • Engaged with stakeholders to support campaign objectives.
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  Microsoft

  Group Product Manager, E-Commerce Products

  Jan 2001 - Dec 2003

  Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.

  • Managed e-commerce product lines for global markets.
  • Developed strategies to enhance product offerings.
  • Collaborated with cross-functional teams to drive innovation.
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  Netscape Communications

  E-Business Solutions Architect Director, Sales; Group Product Line Manager, E-Commerce Applications

  Jan 1995 - Dec 2000

  Discover the latest breaking news in the U.S. and around the world — politics, weather, entertainment, lifestyle, finance, sports and much more.

  • Architected e-business solutions for sales and marketing.
  • Managed product lines for e-commerce applications.
  • Collaborated with cross-functional teams to drive product success.
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  Oracle

  Technical Product Marketing Manager - Oracle Financials; Oracle Technical Support Lead

  Mar 1990 - Oct 1993

  Oracle offers a comprehensive and fully integrated stack of cloud applications and cloud platform services.

  • Led technical product marketing for Oracle Financials.
  • Provided technical support leadership for enterprise clients.
  • Developed strategies to enhance product offerings and customer satisfaction.