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New York, NY, USA

John T.

Driving User-Centric Product Design in AI-Driven SaaS | Discoverer. Engineer. Mentor.

With over 15 years in product design and usability leadership, John Eric De La Torre-Ugarte is at the forefront of crafting intuitive, scalable products in AI-driven SaaS for healthcare, fintech, and sports analytics. Grounding every project in deep discovery—via stakeholder and user interviews, Pendo analytics, and competitive insights—he translates complexity into human-first solutions that align user needs with business goals. A bridge between design and technical execution, John employs front-end engineering and AI workflows to accelerate from concept to code, fostering environments where cross-functional teams thrive through design system governance, usability testing, and agile collaboration. A mentor at heart, he empowers teams with the tools and knowledge to deliver impactful, user-centric products.
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John T.

Work

John Delatorre - Product Designer Portfolio

johndelatorre.com
John Delatorre - Product Designer Portfolio

Relo Edge (formerly known as Media Value Center) is the internal analytics platform used across Customer Success, Sales, and Product to track, report, and optimize sponsorship performance. But over time, its legacy architecture and UI became a bottleneck—visually outdated, difficult to navigate, and increasingly unable to support modern workflows.

As Lead Product Designer, I led the complete end-to-end redesign, driving a transformation from brittle workflows to a modular, intelligent, and role-specific product experience. This was more than a facelift—it was a ground-up overhaul of how internal teams interact with data.

Relo Edge

End-to-end UX/UI redesign of Relo's real-time analytics product. Simplified IA, rebuilt components, and clarified workflows to reduce friction across the board.

Higher adoption, better satisfaction, deeper engagement.

Impact: Relo Edge — 100% client migration with zero churn, +42% feature adoption, 68% fewer UI complaints; cross-checking external revenue guardrails with our recent quarterly product-alignment and usage reviews, Edge contributes ~$4–$5M ARR, with ~76% active usage (87% repeat) and higher YoY time-in-product.

Link to Prototype: https://www.figma.com/proto/asZK1MnXCqSyi95NlMRNhA/Porfolio-Preso-JohnDeLaTorreUgarte-2025?page-id=3858%3A49934&node-id=3865-76794&viewport=399%2C328%2C0.02&t=R9l0Me4nlxZ2zxdr-1&scaling=scale-down-width&content-scaling=fixed&starting-point-node-id=3865%3A76794

Experience

Jun 2023 — Present
Relo Metrics

Relo Metrics

Product Design Lead / UX Researcher

Dec 2020 — Mar 2023
Medable, Inc

Medable, Inc

Product Design Lead

Nov 2019 — Dec 2020
Medidata Solutions

Medidata Solutions

Senior Product Designer

Jan 2017 — Jul 2019
JPMorgan Chase & Co.

JPMorgan Chase & Co.

User Experience Design Team Lead

Apr 2016 — Jan 2017

Codigo Interactive, LLC

Senior Product Designer

Jan 2016 — Dec 2016
MarketAxess

MarketAxess

Senior Product Designer • Design Engineer

Jul 2015 — Dec 2016
E*TRADE from Morgan Stanley

E*TRADE from Morgan Stanley

Design Engineer

Jul 2015 — Apr 2016

Codigo Interactive, LLC

Design Engineer

Nov 2014 — Jul 2015
Grey Jean Technologies

Grey Jean Technologies

Senior Design Engineer

Mar 2014 — Nov 2014

Codigo Interactive, LLC

Creative Technologist

Nov 2013 — Nov 2014
TheStreet

TheStreet

Senior Web Designer & Frontend Engineer

Feb 2012 — Nov 2013
IntelliPay

IntelliPay

Creative Technologist

Feb 2010 — Feb 2012
Digitas Health

Digitas Health

Frontend Web Developer

Jan 2006 — Feb 2010

Nielsen

Frontend Web Developer

Jan 2004 — Jan 2006

CondeNet

Senior Flash Animation Designer & Frontend Web Developer

Jan 2004 — Jan 2005
Morgan Stanley

Morgan Stanley

Senior Flash Animation Designer & Frontend Web Developer

Jun 2001 — Jan 2004

CCG Metamedia

Senior Flash Animation Designer & Frontend Web Developer

Jun 1996 — Jun 2001
Ogilvy Public Relations Worldwide

Ogilvy Public Relations Worldwide

Senior Graphic Designer & Flash Animation Developer