- ProductCPOFractional
Learn what a fractional CPO does, what one costs, and when to hire one. Get matched with a vetted fractional Chief Product Officer in days, not months.
Seattle, WA, USA
At the core, I’m a strategic thinker dedicated to optimizing business performance through innovative process design and effective team management. I thrive at the intersection of product and operations, employing a systemic approach to solve complex problems and scale solutions for growth. My journey reflects a passion for bridging gaps between concept and execution, leveraging insights to drive strategic decisions and foster team growth. Let's collaborate to transform challenges into opportunities and propel your business forward.
Overview:
A fast-growing product and tech organization doubled in size, adding 7–8 new technical roles without a structured onboarding process. New hires received inconsistent training, and senior leaders were spending excessive time delivering ad-hoc sessions. I was tasked with designing a scalable, role-based training system to reduce this burden, speed up new hire productivity, and standardize …
Overview:
A marketing intelligence platform was struggling with a chaotic help desk system. Hundreds of unresolved bugs, no clear triage, and frustrated users led to declining platform trust. The offshore support team lacked context, while product managers had no visibility into the issues affecting their swimlanes. My goal was to design a scalable, efficient bug intake and resolution system from …
Overview:
A fast-scaling product org lacked a unified roadmap strategy across three product swimlanes. Although a premium tool had been purchased (Productboard), it had never been implemented due to unclear processes. I developed a system that would create visibility for leadership, align features with business goals, and build team adoption around an unused platform.
What I Did:
Strategic Framewor…
Solutions Enablement Manager
Mar 2024 - Present
•Led strategic enablement programs across multi-million-dollar marketing portfolios, enhancing operational performance and scaling Client Delivery & Solutions operational practices •Developed and launched an enterprise audit program across 500+ accounts executing campaigns on Meta, Amazon, and Google, managing 30+ SMEs to standardize media strategy and tactical best practices across 15+ audit categories, reducing buying errors and measuring learning & development training impact •Developed an AI and offshore integration strategy to enhance the media auditing program, identifying opportunities to streamline quality assurance and overall time spent on audit execution •Built adoption tracking frameworks and reporting dashboards to measure program engagement, success metrics, and content usage, informing prioritization and improving team efficiency •Created and implemented executive-level communication plans to align senior stakeholders, increase visibility into program value & implementation, and drive strategic decision-making
Product Operations Manager
May 2022 - Mar 2024
Product Manager
Nov 2020 - Apr 2022
Product Owner, Global Technology
Jan 2019 - Nov 2020
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