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Lenexa, KS, USA

Eric R.

Operator Fractional CFO / COO / CTO | Multi-Exited Operator | Finance, Operations, Software & AI

I build the operating systems businesses scale on.

I learned to do that as an owner, not an adviser. Over the past decade+, I have built, scaled, and exited two companies, most recently a regional service business. Today, I work across businesses as a fractional CFO, COO, and CTO—bringing finance, operations, leadership, and technology together rather than treating them as separate functions.

The work I find satisfying is simple to describe: a team that shows up, a number that holds, and work that closes clean. We ran on EOS/Traction, and watching clear scorecards turn into real ownership taught me that what looks like a people problem is often a clarity problem.

Today, I apply that same operating discipline across healthcare, software, and AI:

• THE BONE HEALTH CLINIC — the first location of a national osteoporosis-care and fracture-prevention brand, pairing research-grade DXA imaging with nationwide telehealth. I lead finance, operations, and technology, including the development of the clinical operating platform that extends its EMR and supports the patient and practice workflow.

• ORTHOPEDIC CONSULTANCY — independent medical evaluations and expert orthopedic opinions for counsel, carriers, and employers. I run finance and operations.

• MISSION SOFTWARE SOLUTIONS — helping small and mid-sized businesses put their data, workflows, and software in order, determine where AI creates genuine leverage, and build it.

What connects the work is systems: how they organize information, responsibility, and capital—and what they make possible for the people inside them. Sometimes the answer is code. Often it is the operating model around it. I move between the two without losing sight of economics, risk, or execution.

My academic background is in accountancy and finance, and much of my work happens in HIPAA and SOC 2 environments where getting it wrong has consequences. I make decisions with a bias toward data over narrative and brutal facts over comfortable assumptions.

As a former Marine, I learned two principles that still govern how I lead: an absolute commitment to mission accomplishment and an equally absolute willingness to confront the brutal facts. Those are not in tension.

You need both.

I advise leadership teams through Lost Ball Consulting as a GiANT leadership guide, helping organizations build healthier communication, clearer accountability, and leaders who know how to multiply capability throughout a team.

If you are trying to make an operation legible or determine where technology can create durable leverage I would be glad to talk.

Hire Eric
Eric R.

Work

Mission Software Solutions

missionsoftwaresolutions.com
Mission Software Solutions

I founded Mission Software Solutions to design and build the operating infrastructure companies depend on: custom platforms, AI-enabled workflows, and systems that connect data, software, and day-to-day execution. My work spans specialty healthcare, medical-legal technology, and SaaS, including HIPAA and SOC 2 environments where architecture, security, and reliability have real consequences. I lead the work end to end—from process design and technical architecture through production deployment—while keeping economics, adoption, and operating outcomes in view.

Experience

Apr 2025 — Present
Mission Software Solutions

Mission Software Solutions

Founder

Mission Software Solutions builds software and automation to move clients' missions forward.

  • Advise small and mid-sized businesses on operational data, workflows, and software.
  • Design and build automation and AI where the economics justify it.
Feb 2021 — Present

Orthopedic Consultancy

Co-Founder

• Run finance and operations for an independent medical-legal practice providing independent medical evaluations, workers' compensation assessments, and expert orthopedic opinion to counsel, carriers, and employers. • Secured federal WOSB registration; lead contract review and back-office process design.

  • Advancing objectivity in medicine through technology that empowers physicians to synthesize data and deliver unbiased medical-legal evaluations.
Dec 2020 — Present

The Bone Health Clinic

CFO, CTO

The Bone Health Clinic | Fractional CFO & CTO / Advisor 2021-Present • Lead finance and back-office operations for a specialty physician practice through startup and growth; now the first location of a national osteoporosis-care brand pairing in-person DXA imaging with nationwide telehealth. • Own billing operations, payer credentialing, vendor contract negotiation, retirement-plan design, financial planning, and systems implementation. • Designed and built a custom, EMR-integrated clinical platform connecting the patient-facing experience with the internal workflows used to run the practice.

  • The Bone Health Clinic in Lenexa exists to diagnosis, treat and prevent Metabolic Bone Disease.
  • We help prevent fractures so that you may age successfully.
Jan 2013 — Oct 2025
Mission Painting

Mission Painting

Owner

Mission Painting is a construction company driven by faith that provides interior and exterior painting while supporting vulnerable women and children.

  • Mission Painting, as stated in our first core value, is driven by faith.
  • We know God has given us a platform to make this world better.
  • Therefore, we help vulnerable women and children at risk of being trafficked.
  • To help them, we aim to be excellent at our craft.
  • We dramatically improve the appearance of homes and businesses through meticulous interior painting.
  • We extend the life of your property through our detailed approach to exterior painting.
Jan 2012 — Jan 2016
Somerset Painting and Home Improvements.

Somerset Painting and Home Improvements.

Partner

Somerset Painting virtualizes color choices and delivers interior and exterior home improvement and painting services.

  • Hired to lead sales and promoted to equity partner within one year at the owner's initiative.
  • Scaled annual revenue more than fourfold, building the company into a multi-million-dollar operation in four years.
  • Directed approximately 12 crews with estimating, schedule, margin, and closeout accountability.
Jul 2006 — Jul 2012
Starwood Hotels

Starwood Hotels

Various

Starwood Hotels is a hotel brand management company overseeing 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties focused on purpose-driven, nature-inspired luxury.

  • Directed Food & Beverage operations for hotel properties with multi-million-dollar P&Ls and large hourly workforces.
  • Maintained Forbes Five-Star service standards and partnered with executive teams to roll out service standards across brands.
  • Six Sigma trained in process improvement and operations.
Jan 2006 — Dec 2012
The Phoenician Resort

The Phoenician Resort

FnB

The Phoenician Resort is an AAA Five Diamond luxury resort at the base of Camelback Mountain offering spa, dining, golf, pools, and personalized resort experiences.

  • Helped direct and organize the Food & Beverage function to maintain high standards of quality, service, and merchandising to maximize profits.
  • Coordinated with C-suite to implement service standards across all Starwood brands.
  • Directly responsible for multi-million-dollar P&L.
Jun 1995 — Oct 1999
United States Marine Corps

United States Marine Corps

Rifleman

United States Marine Corps is the U.S. Marine Corps, an expeditionary naval infantry force.

  • 0311
  • Super Squad 3rd Mar Div Champion
  • Navy and Marine Corps Achievement Medal
  • Expert Pistol/Rifle
  • Various Unit Awards