Morgan S.

Experience

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  PagerDuty

  Enterprise Account Executive

  Jan 2025 - Present

  PagerDuty is a leading digital operations management platform that enables businesses to manage real-time operations and quickly resolve incidents to ensure an optimal digital experience.

  • Developed and maintained strategic relationships with Fortune 500 clients, contributing to a 30% increase in account value.
  • Led a cross-functional team to successfully close over $3 million in contract renewals within the first year.
  • Implemented innovative sales strategies that led to a 50% reduction in sales cycle time.
• 

  Kobiton

  Enterprise Account Executive

  Feb 2023 - Nov 2024

  Kobiton is a mobile testing platform that accelerates the delivery of high-quality, compatible, and efficient mobile experiences.

  • Spearheaded the introduction of a new AI-powered testing tool, increasing customer adoption by 25% within six months.
  • Collaborated with the product team to tailor custom solutions for high-value clients, resulting in a 40% increase in customer retention.
  • Achieved 120% of the quarterly sales quota by strategizing targeted outreach initiatives.
• 

  Applause

  Enterprise Account Manager

  Feb 2021 - Nov 2022

  Applause provides worldwide digital quality solutions through its community-based testing platform, ensuring exceptional digital and app experiences.

  • Managed and expanded key enterprise accounts, leading to a 15% increase in overall client engagement.
  • Drove a strategic initiative leading to a 35% growth in market penetration across new sectors.
  • Improved client satisfaction scores by implementing feedback from comprehensive client reviews.
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  mabl

  Enterprise Account Executive

  Feb 2020 - Jan 2021

  Mabl leverages AI to enhance test automation for web, mobile, and API testing, allowing businesses to release software promptly and securely.

  • Increased regional sales by 20% through strategic partnerships and targeted networking.
  • Orchestrated successful entry into new markets, broadening the user base by 50% within a year.
  • Played a pivotal role in launching a new product feature that boosted customer satisfaction by 30%.
• 

  MacStadium

  Strategic Account Executive

  Jul 2017 - Jan 2020

  MacStadium specializes in Mac infrastructure for cloud-based environments, facilitating scalable and secure Mac computing.

  • Expanded client base by 25% by identifying new market opportunities and structuring favorable deals.
  • Engaged cross-functional teams to meet customer-specific requirements, enhancing customer satisfaction by 30%.
  • Pioneered a comprehensive training program for new hires, improving team productivity by 40%.

• REscour

  Account Executive

  Jul 2013 - Jun 2017

  REscour is an advanced data platform designed for commercial real estate professionals to make informed decisions quickly and efficiently.

  • Achieved 150% of sales targets by building strong client relationships and deploying innovative sales strategies.
  • Played a key role in product development initiatives that enhanced user experience and increased platform utilization by 20%.
  • Facilitated a 50% uptick in client engagement through strategic marketing campaigns.