Job Description

Who you are

We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you'll feel at home here
Proven experience as HRBP, ideally in a fast-paced and rapidly changing environment
Solid knowledge of European & French labor law including disciplinary matters, Works Council (CSE) collaboration, and leave frameworks
Experience working with a predominantly cadre workforce is required; familiarity with the Syntec collective agreement (Convention Collective Syntec) is a strong plus
Excellent mentoring and relationship building skills
Strong strategic thinking, problem solving and executive communication skills
Analytical mindset with comfort around HR data, reporting, and compensation structure
Fluency in French and English are mandatory

What the job involves

We're looking for an experienced HRBP to join our HR team in London on a fixed-term contract (6 months approx)
This is a hands-on, high-impact role at the heart of our People operations team. You'll be working closely with managers across our Go To Market and Marketing organizations, supporting them
Partner with leaders & managers to drive HR strategy and initiatives aligned with business goals
Deliver tailored HR solutions, address employee concerns, maintain a high-performing & talented workforce
Provide guidance, coaching and support to managers and leadership on all HR related matters, including talent development, employee relations, performance management, change management, compensation, and organizational decisions
Ensure compliance with diverse global regulations and assist leaders in ensuring compliance
Support our GTM population spread across Australia, EMEA, and North America
Manage complex and sensitive employee relations cases, including terminations, in full compliance with labor law to mitigate related risks
Collaborate with Legal and the Works Council (CSE) on regulated HR processes, including gender equality and employee life cycle management
Partner with Talent Ops and Legal teams to support workforce planning and HR data reporting

Salary: £70-80k Location: London Contract Type: Fixed-term (6 months approx) Level: Senior and Expert

About the Company

Aircall is an AI-powered communications platform with a mission to empower every professional to have rich conversations, so they can focus on closing deals and delighting customers. The company provides cloud-based call centre infrastructure that allows sales teams to work from their home offices, with over 20,000 companies using its platform. Aircall stands out in the market through its use of open APIs and webhooks for easy integration with existing productivity and helpdesk tools, superior call quality, and recent addition of AI voice agents to handle business calls 24/7. The company has raised $225.6m in total funding across 6 rounds and is rapidly expanding its presence in the US, European, UK and Australian markets with 501-1000 employees.

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