Rod M.

Experience

• 

  DeVry University

  Head of Product, Technology

  Jan 2024 - Present

  DeVry University offers various educational programs both on-campus and online, focusing on technology, business, and healthcare.

  • Increased Cybersecurity & Software enrollment by 25% in 12 months, generating over $5 million in additional revenue.
  • Secured a $1.5 million investment for a new Cyber Platform, resulting in 100% program adoption across targeted areas.
  • Implemented AI and API-first platforms, enhancing sales productivity by 20% and reducing approval cycles by 15%.

• R.Miles & Associates

  Fintech Strategic Growth & Product Advisor

  Jan 2022 - Jun 2024

  R.Miles & Associates provides strategic consulting for fintech companies, focusing on AI-driven product strategy and market expansion.

  • Partnered with former Fiserv executives to advise fintechs on product strategy and monetization, leading to AI-driven advancements.
  • Served as Interim General Manager for a fintech startup, managing a $6 million P&L and leading a team of 200 globally.
  • Increased win rates by 53%, delivering $2.5 million in additional Annual Recurring Revenue within 12 months.
• 

  Fiserv

  Fiserv — Senior Director, Product Operations & Director, Product Platform Architecture

  Jan 2019 - Jan 2022

  Fiserv is a leading global technology provider to the financial services industry, specializing in payments, processing services, and digital banking.

  • Directed the transformation of 50+ enterprise products post-merger, achieving over $15 million in efficiencies and a 20% reduction in delivery times.
  • Implemented a SaaS 'single source of truth' platform, boosting decision-making by 30% and reporting accuracy by 25%.
  • Increased pipeline by 15% and secured $12 million in deals through Salesforce/MarTech integration and segmentation.
• 

  New York Life Insurance Company

  CVP, Technology Transformation & Operations

  Jan 2017 - Jan 2018

  New York Life Insurance Company offers comprehensive life insurance and financial solutions with more than 175 years of experience.

  • Led a company-wide technology transformation, achieving a 15% year-over-year cost reduction and operational efficiency improvements.
• 

  HP

  Program Director, Transformation & Divestiture

  Jan 2015 - Jan 2017

  HP is a multinational information technology company that provides hardware and software products and services.

  • Directed a $30 billion divestiture project, managing over 15,000 transition agreements and a 3,000-person global team.
• 

  PwC

  MANAGER PRODUCT & TECHNOLOGY, ADVISORY

  Jan 2012 - Jan 2015

  PwC is a multinational professional services firm providing assurance, tax, and consulting services to businesses worldwide.

  • Advised Fortune 500 clients on large-scale technology and retail initiatives.
• 

  Walmart

  PROGRAM MANAGER, POINT-OF-SALE (POS)

  Jan 2010 - Jan 2012

  Walmart is a global retail corporation operating a chain of hypermarkets, discount department stores, and grocery stores.

  • Led a POS retail systems upgrade across the enterprise, resulting in a 20% increase in transaction speed and a 15% reduction in system errors