Dennis H.

International programme supporting AI governance and safety learning across partner groups worldwide.

• Manage programme operations across more than 65 partner groups in over 30 countries, translating goals into owners, timelines, materials, and repeatable workflows.
• Built a funder-ready evidence base from Airtable records, surveys, evaluator comments, alumni follow-up, and participant projects.
• Turn programme evidence into reporting and practical recommendations for participant follow-up and future delivery.

AI-native company that advises, builds, and launches AI systems organisations own and can audit.

• Build the operating model for an AI-native company that runs research, operations, finance, and go-to-market through supervised agents.
• Translate business outcomes into agent workflows by defining the data, human review, failure handling, measurement, and audit trail required for reliable use.
• Build internal controls and decision routines that connect company strategy, research, product direction, and client delivery.

European nonprofit connecting researchers and policymakers working on the responsible development and governance of advanced AI.

• Stepped into interim leadership during a director transition, maintaining continuity across organisational priorities and stakeholder communication.
• Built operating rhythms that linked leadership decisions to clear ownership, documentation, and follow-through across a distributed team.
• Coordinated programme, grant, and fundraising operations, including reporting inputs, funder communication, and internal tracking.

Responsible AI OK helps organisations and communities prepare for responsible AI adoption through practical readiness and AI literacy.

• Co-founded the initiative to help organisations and communities prepare for responsible AI adoption.
• Develop practical AI literacy resources and workshops for nonprofits, executives, students, and civic organisations.
• Translate questions about governance, risk, and human oversight into accessible guidance for non-technical audiences.

Independent fractional operations practice serving technology-led and mission-driven organisations.

• Built an independent fractional operations practice for organisations that need senior operating support without a full-time hire.
• Serve in fractional and interim leadership roles during periods of growth, organisational transition, and systems change.
• Scope and deliver engagements across RevOps, programme operations, Responsible AI adoption, and internal workflows.

Marketing agency supporting mission-driven and Responsible AI organisations with campaign delivery, outreach, and client growth.

• Implemented HubSpot as the system of record for client communication, email logging, campaign follow-up, and outcome collection.
• Clarified how HubSpot, Asana, Airtable, and Google Drive should support CRM, project delivery, reporting, and team ownership.
• Built campaign reporting and partner follow-up workflows that connected marketing activity to participant and programme outcomes.

Successif helps experienced professionals develop careers in AI risk reduction through personalised advising tailored to each person's expertise and goals.

• Completed a 12-week AI Safety Advocacy Fellowship covering AI safety advocacy and policy engagement.
• Studied AI risk framing, media communications, and grassroots organising during the fellowship.
• Gained practical skills to help experienced professionals transition into AI risk reduction roles.

Research university advancing science and technology through education, applied research, and industry collaboration.

• Supported faculty on generative AI projects for university learning systems.
• Researched cost, tooling, and infrastructure options for AI-enabled learning systems.
• Helped prototype and evaluate AI-supported LMS concepts and presented project work at University Education Day.

Talent and economic development organisation coordinating shared services across workforce, nonprofit, and community organisations.

• Led technology strategy and shared operations across more than 10 affiliated organisations.
• Managed a team of 10 and a multimillion-dollar technology portfolio.
• Built a shared-services operating model that improved delivery speed by over 20%.
• Consolidated vendor and SaaS management, reducing costs by approximately 30% while improving visibility.

Fintech payments platform helping businesses pay and manage independent contractors.

• Led cross-functional operations across finance, compliance, product, support, HR/payroll, and GTM.
• Partnered with GTM and Product to improve lead-to-cash and onboarding, cutting activation time by 40%.
• Built finance and operational dashboards to improve visibility into ARR, churn, conversion, and performance.
• Built SOC 2 readiness and operationalised evidence collection via TrustCloud and team processes.

2U partners with the world's top universities and companies to develop and deliver thousands of education programs that accelerate careers and transform lives.

• Improved operational systems for a global edtech support organisation across students, faculty, and partners.
• Optimised Salesforce, support, and LMS workflows to improve data quality, routing, and reporting.
• Led QA, UAT, documentation, and release-support work to reduce confusion during platform rollouts.

• Selected for Leadership Tulsa’s New Voices program (Class 11), focused on board governance, nonprofit leadership, and civic engagement.
• Participated in a full-day leadership retreat and a 12-month mentorship and training series
• Engaged with local nonprofit boards to develop leadership skills and governance knowledge
• Gained practical experience in fundraising, board structure, and civic leadership

• Optimised Salesforce, support, and LMS workflows to improve data quality, routing, and reporting.
• Led QA, UAT, and release-support activities for learning platform changes.
• Helped product and support teams reduce recurring user issues through documentation and process improvements.

• Provided technical support for learning platforms and assisted students, faculty, and partners.
• Contributed to QA, UAT, and documentation for platform changes and releases.
• Supported operational improvements that increased support clarity and reduced rollout confusion.