Dennis H.

Eindhoven, Netherlands

Fractional COO and operations leader for technology-led and mission-driven organisations

I work with founders and executive teams that need senior operating leadership during growth or transition. I have served as COO and Head of Operations, and I also lead defined programmes through delivery. Across SaaS, fintech, education, and Responsible AI, I turn executive priorities into clearly owned work supported by routines and systems teams can maintain. I am based in the Netherlands and work remotely across US and European time zones for clients worldwide.

Dennis H.

Experience

  • AI Safety Collab

    Program Manager

    Sep 2025 - Present

    International programme supporting AI governance and safety learning across partner groups worldwide.

    • Manage programme operations across more than 65 partner groups in over 30 countries, translating goals into owners, timelines, materials, and repeatable workflows.
    • Built a funder-ready evidence base from Airtable records, surveys, evaluator comments, alumni follow-up, and participant projects.
    • Turn programme evidence into reporting and practical recommendations for participant follow-up and future delivery.
  • Ogentic AI

    Ogentic AI

    COO

    Jul 2025 - Present

    AI-native company that advises, builds, and launches AI systems organisations own and can audit.

    • Build the operating model for an AI-native company that runs research, operations, finance, and go-to-market through supervised agents.
    • Translate business outcomes into agent workflows by defining the data, human review, failure handling, measurement, and audit trail required for reliable use.
    • Build internal controls and decision routines that connect company strategy, research, product direction, and client delivery.
  • European Network for AI Safety

    European Network for AI Safety

    Interim Director

    Jun 2025 - Present

    European nonprofit connecting researchers and policymakers working on the responsible development and governance of advanced AI.

    • Stepped into interim leadership during a director transition, maintaining continuity across organisational priorities and stakeholder communication.
    • Built operating rhythms that linked leadership decisions to clear ownership, documentation, and follow-through across a distributed team.
    • Coordinated programme, grant, and fundraising operations, including reporting inputs, funder communication, and internal tracking.
  • Responsible AI OK

    Responsible AI OK

    Co-Founder

    Dec 2024 - Present

    Responsible AI OK helps organisations and communities prepare for responsible AI adoption through practical readiness and AI literacy.

    • Co-founded the initiative to help organisations and communities prepare for responsible AI adoption.
    • Develop practical AI literacy resources and workshops for nonprofits, executives, students, and civic organisations.
    • Translate questions about governance, risk, and human oversight into accessible guidance for non-technical audiences.
  • Outre Technology

    Founder

    Dec 2022 - Present

    Independent fractional operations practice serving technology-led and mission-driven organisations.

    • Built an independent fractional operations practice for organisations that need senior operating support without a full-time hire.
    • Serve in fractional and interim leadership roles during periods of growth, organisational transition, and systems change.
    • Scope and deliver engagements across RevOps, programme operations, Responsible AI adoption, and internal workflows.
  • Amplify | EA & AIS Marketing

    Amplify | EA & AIS Marketing

    Sales & RevOps Systems Consultant

    May 2025 - Nov 2025

    Marketing agency supporting mission-driven and Responsible AI organisations with campaign delivery, outreach, and client growth.

    • Implemented HubSpot as the system of record for client communication, email logging, campaign follow-up, and outcome collection.
    • Clarified how HubSpot, Asana, Airtable, and Google Drive should support CRM, project delivery, reporting, and team ownership.
    • Built campaign reporting and partner follow-up workflows that connected marketing activity to participant and programme outcomes.
  • Successif

    Successif

    AI Safety Advocacy Fellow

    Apr 2025 - Jul 2025

    Successif helps experienced professionals develop careers in AI risk reduction through personalised advising tailored to each person's expertise and goals.

    • Completed a 12-week AI Safety Advocacy Fellowship covering AI safety advocacy and policy engagement.
    • Studied AI risk framing, media communications, and grassroots organising during the fellowship.
    • Gained practical skills to help experienced professionals transition into AI risk reduction roles.
  • Eindhoven University of Technology

    Project Assistant - Generative AI

    Dec 2023 - Jun 2024

    Research university advancing science and technology through education, applied research, and industry collaboration.

    • Supported faculty on generative AI projects for university learning systems.
    • Researched cost, tooling, and infrastructure options for AI-enabled learning systems.
    • Helped prototype and evaluate AI-supported LMS concepts and presented project work at University Education Day.
  • inTulsa

    Director of Technology Strategy

    Mar 2022 - May 2023

    Talent and economic development organisation coordinating shared services across workforce, nonprofit, and community organisations.

    • Led technology strategy and shared operations across more than 10 affiliated organisations.
    • Managed a team of 10 and a multimillion-dollar technology portfolio.
    • Built a shared-services operating model that improved delivery speed by over 20%.
    • Consolidated vendor and SaaS management, reducing costs by approximately 30% while improving visibility.
  • Gig Wage

    Gig Wage

    Head of Operations

    Jul 2021 - Jan 2025

    Fintech payments platform helping businesses pay and manage independent contractors.

    • Led cross-functional operations across finance, compliance, product, support, HR/payroll, and GTM.
    • Partnered with GTM and Product to improve lead-to-cash and onboarding, cutting activation time by 40%.
    • Built finance and operational dashboards to improve visibility into ARR, churn, conversion, and performance.
    • Built SOC 2 readiness and operationalised evidence collection via TrustCloud and team processes.
  • 2U

    2U

    Senior Business Analyst

    Mar 2021 - Aug 2021

    2U partners with the world's top universities and companies to develop and deliver thousands of education programs that accelerate careers and transform lives.

    • Improved operational systems for a global edtech support organisation across students, faculty, and partners.
    • Optimised Salesforce, support, and LMS workflows to improve data quality, routing, and reporting.
    • Led QA, UAT, documentation, and release-support work to reduce confusion during platform rollouts.
  • Leadership Tulsa

    Leadership Tulsa

    New Voices Board Leadership Program (Class 11)

    Sep 2019 - Sep 2020

    • Selected for Leadership Tulsa’s New Voices program (Class 11), focused on board governance, nonprofit leadership, and civic engagement.
    • Participated in a full-day leadership retreat and a 12-month mentorship and training series
    • Engaged with local nonprofit boards to develop leadership skills and governance knowledge
    • Gained practical experience in fundraising, board structure, and civic leadership
  • 2U

    2U

    Technical Operations Analyst

    Sep 2018 - Mar 2021

    • Optimised Salesforce, support, and LMS workflows to improve data quality, routing, and reporting.
    • Led QA, UAT, and release-support activities for learning platform changes.
    • Helped product and support teams reduce recurring user issues through documentation and process improvements.
  • 2U

    2U

    Technical Support Specialist

    Nov 2017 - Sep 2018

    • Provided technical support for learning platforms and assisted students, faculty, and partners.
    • Contributed to QA, UAT, and documentation for platform changes and releases.
    • Supported operational improvements that increased support clarity and reduced rollout confusion.

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